ST Signature Jalan Besar

ST Signature Jalan Besar Reviews

ST Signature Jalan Besar

15 Upper Weld Rd, SingaporeView Hotel Details
ST Signature Jalan Besar
ST Signature Jalan BesarST Signature Jalan BesarST Signature Jalan Besar
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1 night

ST Signature Jalan Besar Guest Reviews

4.2/5
Very Good
235 review
Verified reviews
Location4.6
Amenities3.9
Service4.1
Cleanliness4.3
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All Reviews(235)
Positive reviews(220)
Reviews with photos/video(69)
Awesome stay(61)
Easy to get around(23)
Friendly host(21)
Convenient location(21)
Close to metro(15)
Average sound insulation(8)
Negative reviews(15)
YY Cham
Cabin M, Private Bathroom
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on May 6, 2024
The place very near the MRT train!! Very nice! Hotel smell so good! Will recommend for other people
Response from Property: We are delighted to hear that you had an enjoyable stay with us. We hope to see you again soon!
Diyanaa
Cabin M, Private Bathroom
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Im a regular hotel hopper, i always come back to St signature Jalan Besar. Hassle free check in, the staffs are friendly and accommodative. Love the concept of the modern loft rooms. Although its a small space room, Its very cosy and comfortable. Very clean too can see that it is well maintained. Would definitely recommend to travellers who are on budget, it is a good stay. They also have smart tv in rooms so we can enjoy netflix and a mini air purifier!!
Response from Property: Thank you for leaving us such generous compliments. We are glad that you enjoyed your stay with us. We look forward to welcoming you to ST Signature again soon.
JSTK
Cabin M, Shared Bathroom
Stayed in Feb 2024
Couples
9 review
4.0/5
Very Good
Posted on Feb 24, 2024
We enjoyed our stay so much that we ended up extending our stay another night; there was just so much to do and explore within the area. It was also very easy to access the rest of the city via train since the train station was only a stone's throw away.
Response from Property: We are thrilled to hear that you had an enjoyable experience during your stay with us. Always looking forward to serving you again.
Airin
Cabin M, Private Bathroom
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Location was great. Ac very cool, very clean. Kitchen is so nice Definitely will come back
Response from Property: We hope to welcome you back for another stay in the future!
Barry
Cabin L, Window, Private Bathroom
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 16, 2024
Awesome place and service best efforr
Response from Property: We hope to welcome you back for another stay in the future!
Guest User
Cabin M, Private Bathroom
Stayed in Jun 2024
Solo travellers
3 review
4.7/5
Amazing
Posted on Jun 25, 2024
Very pleasant stay and staffs were very friendly to assist me with my booking. The WhatsApp service line was also very prompt in replying. Thank you ST signature! I enjoyed my short stay~
Anonymous User
Cabin M, Twin, Shared Bathroom
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
I booked one room with shared bathroom. It was our first time to try this booking and I was really satisfied with the room and safety we have experienced. Overall I would go back to this place and would highly recommend it. Kudos to the management.
Response from Property: We're thrilled to hear that you had a delightful stay. We look forward to welcoming you again on your next visit!
Nurain
Cabin M, Window, Private Bathroom
Stayed in Jun 2024
Couples
1 review
4.0/5
Very Good
Posted on Jun 5, 2024
I have stayed at this hotel 3-4 times, so I believe I can provide a consistent overview on it. While this hotel is clean and easy to check-in and out of, which is the reason why I have stayed here multiple times, I would not recommend it to people who are staying there for a full day and for those who value sound-proofing. At 7AM every morning, you will be woken up by the extremely loud sounds of heavy doors going "BAM" from the above floor, as the check-out time for half-stays ends at 7. Then, at 11am in the morning, the clean-up crew will begin their vacuuming next to your rooms. It will be so loud that it would sound like they're vacuuming your very room. If you are a light sleeper and would like to sleep in, this hotel will irritate you for sure. You will be able to hear people walking above, and there will be random banging at odd hours.
Response from Property: Thank you for taking the time to share your valuable comments. We greatly appreciate your feedback and will use it to enhance our services. We look forward to having you again to serve you better.
Guest User
Cabin L, Window, Private Bathroom
Stayed in May 2024
Family
4 review
4.2/5
Very Good
Posted on Jun 13, 2024
Very near mrt. Didn't expect 3 pax bed is on top (need to climb). Other than that we are satisfied.
Guest User
Cabin M, Private Bathroom
Stayed in Dec 2023
Couples
6 review
3.7/5
Posted on Jan 2, 2024
Clean room and near mrt. But checkin was troublesome and no amenities available.
Response from Property: Thank you for sharing your comments with us. Regarding the self-check-in app, pre-registration can be completed up to 6 days before arrival. Upon reaching the hotel, connect to the hotel WIFI to complete the verification and obtain the digital key for direct room access seamlessly without any assistance. As a smart co-living hotel, you have the option to utilize our cook lab located on level 1, complete with a water dispenser, coffee machine, and kitchen amenities. We highly value your input, as it will aid us in enhancing our guest services. We sincerely look forward to the opportunity to serve you better in the near future.
Guest User
Cabin M, Private Bathroom
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Feel satisfied staying there cause peace & quiet. accessories easy to get
Response from Property: We look forward to welcoming you again on your next visit!
J A Rivera
Cabin M, Window, Private Bathroom
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
This was a great experience and so close to everything. Great staff and rooms.
Response from Property: We are glad that you enjoyed your stay with us. We look forward to welcoming you to ST Signature again soon.
Sow Leng
Cabin M, Shared Bathroom
Stayed in Mar 2024
Business travellers
43 review
4.2/5
Very Good
Posted on Mar 17, 2024
Location is good just beside MRT station. Top notch for cleanliness and facilities. We have good experience staying in this hotel
Response from Property: We look forward to welcoming you again for another enjoyable stay!
Yan
Cabin M, Twin, Shared Bathroom
Stayed in Sep 2023
Family
1 review
2.2/5
Posted on Sep 16, 2023
Overall not a good experience. We booked a shared bathroom, double room. To our surprise the shared bathroom was shared between both genders! What's worse was that the area where the rooms and bathroom was is not secured ( there is no card to tap in and out). You can see random foreigners and locals walking on just to use the toilet. Rooms were not clean, towels were stained, there were random nails and hair lying around. Bathroom and toilet had a stench. It was so bad that we requested an upgrade which was not cheap at all, given the standards provided. Every morning we got a 'morning call' close to 6am+, woken by lousy housekeepers who 'lifts and slams' mattresses on the ground. Even our new room upstairs lack security, you do not need to tap a card to use the lift to go to the rooms, which means any random person can go upstairs. We kept our bags locked and did not even dare to keep valuables inside. Definitely a no-no next time.... only plus side was the location.
Response from Property: We apologize for the disappointing experience you had during your stay. Your feedback is valuable to us, and we take it seriously. We're sorry for the inconvenience caused by the shared bathroom setup. We'll address the cleanliness issues and ensure that our facilities meet the expected standards. Regarding the morning disturbances, we'll work on improving our housekeeping procedures to minimize disruptions to our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to regain your trust in the future.
Makobe
Cabin M, Twin, Shared Bathroom
Stayed in Feb 2024
Couples
4 review
4.0/5
Very Good
Posted on Feb 23, 2024
This hotel was very clean and modern but the room was very small with no windows. It is convenient for someone sleeping for 1 night but no for Longer or needs a place to sleep for a few hours. There is no reception and everything relies on technology. The bathrooms were very clean but feels like I didn’t enjoy the technology part of everything
Response from Property: Thank you for sharing your comments with us. As a smart co-living hotel, we utilize innovative methods to simplify conventional processes. Our mobile app offers easy access to assistance, and our team is available 24/7 to address any concerns you may have. Additionally, we have onsite hosts and staff who rotate among properties, ensuring that they can respond promptly if needed. We hope this clarifies the situation and provides you with peace of mind going forward. We sincerely look forward to the opportunity to serve you better in the near future.