Hotels with Shuttle Service in Lusaka

Stayed here for 2 nights while in Lusaka. Location is central, convenient to Levy Mall shopping center, bank, government office etc. The lobby and restaurant are great (tasted the stew mutton). The room is small and can be decorated with more, but overall. The carpet in the corridor was stained and needed to be replaced. The staff was very friendly and helpful with our tour around Lusaka.

Facilities: Good Sanitation: Good Environment: Good Service: Good Environment: Good

Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic. There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies. Would definitely stay again!

As a regular, I stayed here for a week each month last year and I was impeccable about this hotel. The staff was very attentive and always friendly. The hotel is clean and has great amenities around it. The internet speed is sometimes unstable but generally not bad. The food here is superb, with a range of West Indian and Chinese dishes plus local dishes, so there is no problem. This hotel is safe and reliable for business trips. South African Airways staff stay there every night because heads of state sometimes stay at this hotel, which can already show that the hotel is very good, highly recommended.

Facilities: Facilities are complete Hygiene: clean and hygienic Environment: There are many greenery, suitable for tourism and business Convenient business travel and convenient transportation. There is breakfast and office is very convenient. Continue to choose here next time on business trip!

Sadly only had a one night stay. Pick up from the airport was perfect. On time professional and very safe. The hotel was beautiful. Fully appointed rooms with lots of room service was very good. Breakfast was good and the pool and gardens were really lovely location very good. Would stay again in a heart beat.

I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.

First of all, the pick-up and drop-off of this hotel is based on the number of people! One person 350 gwacha, we two 700 kwacha! When I left, I went to the airport to take a taxi. One car was 350 kwacha at a time. Everyone wanted to pick up the hotel. Secondly, after the online payment of the room rate was actually deducted from the store, I always stressed that I had already paid the room rate. The front desk told me that I would not repeat the charge, but I found that I was deducted after the checkout. The refunded money has not arrived, according to the hotel, it will take a month! The list that was given to me when I left was still wrong, and I gave it to others. And the hotel does not have money change service, the restaurant is only one on the 9th floor, will not choose this one! I don't even trust Ctrip! The information given to me is completely inconsistent with the hotel! Although I have been following up to solve the big money, I have not returned!

I had an incredible stay at the Southern Sun Ridgeway Hotel, thanks to the outstanding service from the team! Flyness, the receptionist, was a star! She made my booking and check-in process seamless and efficient. Her warm welcome and prompt service set the tone for a fantastic stay. Special mentions to Nalwendo, the porter, who greeted me with a smile and showed me to my room with ease. Innocent from security was also very friendly and ensured my safety throughout my stay. The hotel's staff truly go above and beyond to ensure a comfortable and memorable experience. I highly recommend Southern Sun Ridgeway Hotel to anyone looking for exceptional service and a wonderful stay. Thank you, Flyness, Nalwendo, Innocent, and the entire team, for making my stay unforgettable!

Facilities: complete facilities Hygiene: clean and hygienic Environment: A lot of greenery, suitable for tourism and business Business travel is convenient and the transportation is convenient. There is breakfast, and the office is very convenient. Continue to choose here next time on a business trip!