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5 star

DoubleTree by Hilton Hotel Shenzhen Longhua
4.7/51660 Reviews

DoubleTree by Hilton Hotel Shenzhen Longhua

Longhua New District and Shenzhen North Railway Station Shenzhen|2.27km from Junfa Seafood Shop

Latest booking 9 hrs ago

I was quite disappointed with the service rendered by the hotel staff. I booked two rooms for my family to stay. When we arrived only one room was avail and the second we had to wait to be cleaned. We gave our number for the hotel staff to call us when the second room was ready. However, they never called so we had dinner and headed back to the hotel later in the evening. To our surprise the hotel staff said they tried to call but since we didn’t leave a local number they didn’t call after confirming with them before hand that it was ok to leave my Hk number. They separated us in another room rather than having us in two rooms together. Was quite disappointed when I booked a two rooms in advance as I had kids and the elderly travelling with me. This hotel is clearly managed by inexperienced hotel staff as the service was very average. Not the Hilton standard you would come to expect. Breakfast buffet is also not at a Hilton standard. Oily food that is left there for a long time can see restaurant staff lacked care and attention to detail. The hotel manager did come and apologise the next morning for the mishap and gave our kids some toys and biscuits which I thought was a nice touch and they did try with service recovery. If you wanted no frills Hilton quality I think you will be disappointed. You will probably get better service and cleanliness from their lower end sister hotel like Hampton Futian for example or even a Atour hotel. This is supposed to be one of the best hotels in Longhua district but you can definitely feel the substandard service the minute you check in.

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Reviews for Shenzhen Hotels

Searching for hotels near Junfa Seafood Shop? Compare room rates and reviews to find your ideal stay.
Changlong Hotel
3.2/541 Reviews
The hotel environment is clean and tidy, the room layout is perfect, elegant and not lost, and the service is thoughtful, making people extremely comfortable. It creates a homely feeling for me. No matter how big or small it is, it is so impeccable. The waiters in this hotel are polite, warm and thoughtful. The hotel is decorated in a magnificent manner. Generally, people are unwilling to go in.
City Fengdu Hotel (Shenzhen Longhua Bus Station)
4.3/5230 Reviews
Close to the business district, it is the most cost-effective budget hotel nearby. It is clean and soundproofed. It is close to places to eat and play. It is recommended for many stays!
Shenzhen Zishang Youth Hostel
4.7/5232 Reviews
The homestay is really clean and tidy. I like it very much. The bedroom is also very comfortable. The decoration is also very good. I like it very much. If I want to open a store in the future, I will learn from their home. The surrounding is also very lively. I will come again when I have the opportunity .
深圳鄱陽旅館
4.7/531 Reviews
Yes, no bugs, very clean, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise, praise
Dehua Hostel
4.2/529 Reviews
Warm service, close to Longhua Rainbow Shopping Mall, travel is more convenient. The environment is clean and tidy, the facilities are relatively complete, the price is relatively affordable, and it is convenient to go to Longhua Bus Station to find a job.
Shenzhen Bosom Friend Hotel
4/54 Reviews
Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satisfied Satis

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More about Shenzhen

Shenzhen: A Glimpse into the Future

From a small fishing village to a bustling metropolis, Shenzhen's transformation over the past few decades is nothing short of extraordinary. Located in southeastern China, bordering Hong Kong to the south, Shenzhen is a city of gleaming skyscrapers, sprawling tech campuses, and vibrant culture. Known as China's Silicon Valley, it's a beacon of innovation and modernity.

Tips for Travelling to Shenzhen

Shenzhen Bao'an International Airport connects the city to various international destinations. Shenzhen is also conveniently linked to China's high-speed rail network. The Shenzhen Metro is a popular mode of transportation within the city.

The official currency is the Chinese Yuan (CNY). The main modes of payments are usually through AliPay or WeChat Pay. The official language is Mandarin, though Cantonese and English are also widely spoken in business and tourist areas.

For visa requirements, most travelers will need a Chinese visa. However, Shenzhen offers a 5-day visa on arrival to certain nationalities. Do check with your local Chinese embassy or consulate for the latest visa information.

Must-Visit Attractions in Shenzhen

Discover Shenzhen's futurism at the Shenzhen Science and Technology Museum or by touring the tech campuses of giants like Huawei and Tencent. For leisure, head to the city's green lungs, Shenzhen Bay Park, or ascend the Ping An Finance Centre for panoramic city views.

History and culture buffs will love the "Splendid China" Folk Village, showcasing miniatures of China's famous landmarks and various ethnic cultures. For shopping and dining, visit the vibrant Huaqiangbei electronics market or the upscale MixC Shopping Mall.

Weather & Best Time to Visit Shenzhen

Shenzhen experiences a subtropical climate, with temperatures ranging from 15°C in winter to 31°C in summer. The city has a wet season from April to September, with the rest of the year being relatively dry. The best time to visit is from October to December when the weather is pleasant and there is less rainfall. Light, breathable clothing is recommended, along with a good pair of walking shoes.

Choosing Your Hotel in Shenzhen

For luxury stays near shopping and entertainment, consider The Langham, Shenzhen, located in the Futian district. Tech enthusiasts might prefer a hotel in the Nanshan district, like the Kempinski Hotel Shenzhen, close to many tech company headquarters.

If you're on a budget, the Shenzhen Dongmen Colour Hotel offers good value for money, while for Instagrammable aesthetics, the stylishly modern Futian Shangri-La, Shenzhen, is a great choice.

Why Start Your Shenzhen Journey with Trip.com

When you book with Trip.com, your Shenzhen adventure becomes easy and enjoyable. We offer a user-friendly platform for booking flights and hotels, along with customized travel recommendations for your itinerary. Plus, you'll earn Trip Coins with each booking, which can be redeemed for excellent discounts on future travels. Discover Shenzhen's innovative spirit with Trip.com today!

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