Bao'an Vanke Xingcheng Atour Hotel, Shenzhen

Bao'an Vanke Xingcheng Atour Hotel, Shenzhen Reviews

Bao'an Vanke Xingcheng Atour Hotel, Shenzhen

Shop No. 111.119, Building 1, Vanke Xingcheng Commercial Center, Shangxing Road, 3rd to 12th floor, Shenzhen, ChinaView Hotel Details
Bao'an Vanke Xingcheng Atour Hotel, Shenzhen
Bao'an Vanke Xingcheng Atour Hotel, ShenzhenBao'an Vanke Xingcheng Atour Hotel, ShenzhenBao'an Vanke Xingcheng Atour Hotel, Shenzhen
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Bao'an Vanke Xingcheng Atour Hotel, Shenzhen Guest Reviews

4.8/5
Amazing
909 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(909)
Positive reviews(900)
Reviews with photos/video(111)
Awesome rooms(177)
Classy environment(102)
Delicious breakfast(65)
Friendly front desk staff(61)
Quiet & comfortable(46)
Perfect for business trips(20)
Convenient parking(11)
Excellent TV(10)
Negative reviews(9)
Nurur
Superior Queen Room
Stayed in Mar 2024
Business travellers
10 review
4.5/5
Great
Posted on Mar 28, 2024
I like this hotel chain. Modern design with all required aminities.
Response from Property: Dear guest: First of all, thank you for your valuable suggestions and feedback. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. Based on your feedback, the corresponding depar**ents of the hotel have implemented strict training and requirements. We hope to have the opportunity to provide you with better services in the near future and look forward to your visit again!
Wltsui72
Superior Queen Room
Stayed in Apr 2024
Family
3 review
3.5/5
Posted on May 1, 2024
The hotel location is about 2km from the nearest metro station which is not quite walkable. The pillow has some smoke residual which made the experience not the most pleasant one
Alexander
Superior Queen Room
Stayed in Apr 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Hotel Excellence offers superb service, comfort, and convenience. Modern rooms, delicious breakfast, and close to the factory—ideal for business stays
ISAACS
Superior 2-bed Room
Stayed in Apr 2024
Business travellers
34 review
3.7/5
Posted on Apr 21, 2024
This hotel has very good and friendly service and staff the location is not very convenient, but the staff and service outweigh the location will probably stay again
Response from Property: Thank you very much for your choice. I'm sorry that I didn't get your five-star praise. We will continue to improve. Your recognition is our driving force and we hope to serve you again.
Guest User
Superior Queen Room
Stayed in May 2023
Business travellers
2 review
4.0/5
Very Good
Posted on May 6, 2023
The hotel is brand new, nice design, clean, good prices, staff should improve English and wifi not very good to improve.
Response from Property: A happy life is inseparable from your support, and a bright mood is inseparable from your recognition. I am grateful for your choice, grateful for meeting you, and grateful for your strong support. With your encouragement, we will do better. Looking forward to meeting you again!
Michael•米高
Superior Queen Room
Stayed in Dec 2023
Business travellers
10 review
5.0/5
Outstanding
Posted on Feb 5, 2024
very good service & view
Guest User
Superior Queen Room
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 29, 2024
Excellent
Clenaro
Superior Queen Room
Stayed in Dec 2023
Business travellers
13 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Good location
Anonymous User
Superior Queen Room
Stayed in Jul 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jul 16, 2023
设施:10 卫生:10 环境:10
Jason
Superior Queen Room
Stayed in Dec 2023
Business travellers
18 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Ooookkk
Pat媽生活日誌
Family Friendly Room
Stayed in Mar 2024
Family
4 review
4.2/5
Very Good
Posted on Apr 2, 2024
Aduo Hotel Jimu Family Room Includes light meals (breakfast/late night snack) and ten minibars No need to pay 700 yuan The most important thing is that the road is super exciting The hotel is quite hygienic and the sound insulation is good! Diagonally opposite the hotel is Baoan Rainbow Planet Parent-Child Paradise It's fun, but it's too hot and there's no one there on weekdays. It should be a blast on Saturday and Sunday. . . It’s not the downtown area of ​​Bao’an. No big shopping mall, not close to the subway station But the advantage is that the prices nearby are relatively affordable. . . The hotel didn't have a plug socket. They didn't understand Cantonese and they brought a USB cable that was worse than mine. When I asked again, they didn't ask me to buy the cable! Because the wall-mounted version is not the international version. Not bad overall. I'm more interested in fried eggs than I am. . . . Hahaha The land is called a one-sided egg. . . There are many restaurants in the area. There are no large shopping malls
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6/20
Response from Property: Dear friends of Atour, thank you very much for your comments. It is our regret that we failed to get your five-star praise. Hotels are our foundation, and service is our root. Atour has a humanistic style, a warm feeling, and a comfortable experience. When you go out, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from a hotel, but it is more than a hotel. I look forward to your next wonderful encounter. Atour is always waiting for you on the road~~~
Anonymous User
Superior Queen Room
Stayed in May 2024
Business travellers
1 review
3.0/5
Posted on May 27, 2024
I have to complain. First, our flight was delayed for six hours. We checked in at 8:30 in the morning, but couldn't find the order. We waited for a long time when we were so tired, only to find that the business was not proficient and had already been in another group of orders. There was no apology. Second, I was afraid of delaying the time, so I gave the invoice information to the staff the night before. As a result, I rushed to the plane the next morning to get the invoice, but I forgot to hand over the shift, and didn't issue it, which delayed time again! ! ! ! If the management of this Yaduo is so chaotic, I don't know what the others are like.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for your valuable suggestions and feedback. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. According to your feedback, the corresponding depar**ent of the hotel has made strict training and requirements. We hope to have the opportunity to provide you with better services in the near future and look forward to your visit again!
Guest User
Executive Queen Room
Stayed in May 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on May 18, 2024
Atour Hotel located in Vanke Star City Elegant environment, quiet location Convenience store McDonald's downstairs Hotel staff are attentive and considerate Worth recommending Friends who come to Shenzhen can come
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your praise and recognition. Hotels are our foundation and service is our root. Atour has a humanistic style, a warm feeling and a comfortable experience. When you go out, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from a hotel, but it is more than a hotel. I look forward to your next wonderful encounter. Atour is always waiting for you on the road~~~
HahahuoOscar
Superior Queen Room
Stayed in May 2024
Business travellers
35 review
5.0/5
Outstanding
Posted on May 12, 2024
It was my first time staying at Atour. The decoration style was simple and textured. It was clean and tidy. The towels and supplies were also very good. The best thing was the mattress. It was very comfortable to sleep on, very stress-relieving, and a very deep sleep. I even asked the front desk what brand the mattress was. It turned out to be Atour Planet. I plan to buy one to take home. Overall it was very good. I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your full-score evaluation of Duoer. Your recognition is the driving force for Duoer to move forward. Sometimes, what is unforgettable at first sight is not necessarily luxury and cumbersomeness, but the warmth close to the heart. Making ordinary details exquisite and serious will form great power. We are willing to be the guardian of warmth and simplicity in the busy modern life. Looking forward to your second stay~
Dingdangmaomaomaomao
Superior Queen Room
Stayed in Apr 2024
Business travellers
22 review
5.0/5
Outstanding
Posted on Apr 27, 2024
We booked the wrong date, but the guy at the front desk was very nice and helped us modify the order and upgrade the room type.
Original TextTranslated by Google
Response from Property: Thank you very much for your satisfaction. Duoer hopes to provide you with more than just a place to sleep. We have Zhuju, which has more than a thousand kinds of books for you to read; we also have Chuchen, a 24-hour self-service laundry that saves you the trouble of carrying too many clothes when you are traveling. We also have you, and your satisfactory feedback encourages us to be better. Shenzhen Baoan Vanke Star City International Convention and Exhibition Center Atour Hotel will always stand here and wait for you to come again.