Maision New Century Hotel Keqiao Shaoxing Reviews

Response from Property: I am very sorry to hear that you have reported an issue with an odor in the room. This is definitely not the experience we hope to bring to you. We deeply regret and sincerely apologize for the situation you have encountered.The odor in the room may come from various factors, such as incomplete cleaning, poor ventilation, or other potential causes. We are well aware that such an environment has had a negative impact on your living experience and have taken immediate action to address this issue.In order to solve the problem of room odor, we have arranged a professional cleaning team to thoroughly clean the room and strengthen ventilation measures. At the same time, we will further inspect and evaluate the room to ensure that similar issues do not occur again.In the future, we will strengthen the management of room cleaning and maintenance to ensure that every guest can enjoy a comfortable and clean living environment. Your feedback is very important to us, and we will carefully listen to the opinions and suggestions of every customer to continuously improve the quality of our service.We apologize again for any inconvenience caused and thank you for your understanding and support. If you have any other questions or need further assistance, please feel free to contact us at any time. We will be dedicated to serving you and ensuring that your living experience can be improved.