Intercity Hotel Shantou CHJ

The housekeeper Chen at the front desk helped to upgrade the room. I really loved the room after checking in! I like the decoration style very much. The whole room layout is also very reasonable. It has all the necessary facilities. The sanitary conditions are very good. There are basically no visible stains or water marks. The lighting in the room is very good, and it is bright in a warm atmosphere. The sink is large, the mirror is also large, and the small bathtub is very valuable. The water flow in the shower is very stable and large. 🍜The restaurant is large and there are many types of breakfast. In addition to the ordinary breakfast categories, there are also rice noodle rolls/various porridge/freshly made multi-grain pancakes! 🥂The minibar in the room has free drinks, and I like it in all aspects.

The family chose this Intercity Hotel for their trip and felt very satisfied after checking in. The location of the hotel is easy to find, right next to the History Museum, and the transportation is very convenient. The sanitation is clean and the bed is relatively comfortable, so that our family can get a good rest during the trip. Thanks to the front desk staff "Cola" and the room staff "Chen Yongyu" for their friendly and enthusiastic service. All problems were solved quickly. They also patiently introduced us to the surrounding tourist attractions and food. The hotel is very cost-effective and affordable. It also includes breakfast. Although there are not many types of breakfast, the taste is good and you can eat a full meal. In short, it is a great value for money stay experience, and I will choose here next time if I have the chance.

This is the worst stay experience ever. Have the grass-roots staff been trained? Is Huazhu Group in trouble? I suspect that I am not respected because I am a single traveler. I have always stayed in Huazhu's hotels before. The environment, service facilities, etc. are very good, especially the hygiene is also very good, but after this time, I have lost my charm for Huazhu. Let me talk about the good things first: 1. Call the front desk to deal with various minor issues, and the front desk handled them very professionally and quickly on the phone. 2. When leaving, the lobby service staff will help push the stroller, which is very grateful. 3. The complaint problem is also handled very quickly. A breakfast voucher is immediately arranged, and someone is arranged to clean up immediately. There are also souvenirs when leaving. There are too many uncomfortable places: 1. After checking into the room at 7:30 pm on the 2nd, there is a faint smell of stinky feet. It is not strong, but there is. At this time, I am a little concerned about the hotel that costs 500 or 600 yuan a night, but after a day of running on the road, I am too tired, so I can accept it, so I quickly wash and sleep. 2. After returning to the room again the next night, I always felt uncomfortable, but after taking the children out for a day, I was really tired and fell asleep. I didn't care about what was wrong. (After thinking about it later, I realized that ① the room didn't prepare new slippers for me, and it was uncomfortable to wear old slippers ② I found a hair on the bathroom floor, which was very uncomfortable ③ The bed felt grainy, and the child kept crying until 10 o'clock in the middle of the night) 3. When I came back at 8 o'clock on the 4th, I found a lot of hair on the floor, which turned out to be not cleaned at all! Because I had hot pot on the night of the 3rd, I washed my hair in the hotel on the night of the 3rd, and my hair loss might be more serious. I was very angry at the time! I called the front desk to ask what the cleaning standards of their hotel were, and no one in the hotel explained to me what the hotel's extended stay hygiene standards were! I suspected that it was not cleaned, so I lifted the quilt while talking. When I lifted the quilt, there was a very obvious small stone. I was immediately furious. The good mood during the day was gone. No wonder I slept very badly yesterday. As a result, I turned my head and saw hygiene leaks everywhere. ①The floor was not mopped at all. The day before yesterday, the child drank milk and spilled it on the floor. It must not have been mopped. ②The bed sheets have not been changed for three days, and they are not dusted. Normally, they should be changed every two days. ③The hair dryer in the hotel is not placed properly (later, the cleaning lady still did not know how to place it actively). It is a safety hazard for children to play with it. ④The toothpaste and toothbrush on the washstand are still placed there in a mess. They are all disposable toothbrushes. Are they waiting for me to brush for the second time? ⑤The newly added water is not labeled. It is very uncomfortable to see it with obsessive-compulsive disorder. Is it reminding me which cup of water is the newly added water? ⑥I asked my companions who live on the 9th floor. Their hygiene is cleaned, so why is my hygiene on the 11th floor so clean? Is it treated differently? It was too late that day. The child was fussing and wanted to sleep, so I didn’t continue to argue with the hotel. I also had to catch the bus at 10 o’clock the next day to check out. I thought about it and forgot it. We are all workers. It’s not easy. This review is my emotional venting place for your reference. In short, I will not book this hotel again when I go to Shantou in the future!

I chose this Intercity Hotel during my trip. It is located in the new urban area, close to the old city or the small park, and parking is very convenient. The lobby is bright and clean, with a leisure area for coffee. The staff's smiles are very warm, and the check-in is also very fast. The "Cola" sister also handed over a thoughtful guide to the surrounding area. The room layout is also simple and elegant, and the bed is soft, like a cloud wrapped around the body, and a good night's sleep. There are also many charging ports next to the desk, so I am not afraid of working at all. The details are perfect.

The hotel breakfast has a wide variety of flavors and is also good. The hotel shampoo is also good. My hair is not itchy and smooth after washing. It is very convenient to be next to the museum. Thanks to the front desk Xiao Tan for upgrading my room for free. The stay was comfortable. The hotel staff are very friendly and polite. See you next time if there is a chance