Shuizhuang Hotel

Very nice I am happy ..... I am looking forward to come back here again:)

Stayed 2N as it's at entrance of Balagezong scenic area. Room is dated but appreciated the hot water shower, heated mattress, heater and comfortable beddings.. TV in the room is broken. It's non peak period and my request for river view room was turned down. On the floor I was staying, they had many empty rooms facing the river but most were left unkept and the doors were left opened. Think they have limited housekeeping staff. There was intermittent power outage during my stay and my electronic door lock wasn't working properly. I need the hotel staff to open my door.

The only good things we can say about this hotel are that it is conveniently located immediately adjacent to the scenic spot entrance and that the room had a pleasant view of the canyon. Unfortunately we were disappointed with the other aspects of our stay. The room and other hotel facilities were clearly in need of maintenance, despite being relatively new. The room was not very clean, the bathroom mirror was filthy, and various furnishings were in need of repair. The hotel staff were disinterested and unhelpful. We regretted staying at this hotel and recommended that prospective visitors consider staying elsewhere at Balagezong or, better still, returning to Shangri-La rather than staying in the area.