I booked a hotel for a friend, because I arrived at midnight and wanted to sleep more the next day, so I chose it near Hongqiao Station. There are two Orange Hotels on Ctrip. One is the Orange Hotel, the marked floors are B1 and B2, which are obviously underground. The other is the Orange Boutique Hotel. The marked floor is the first floor, which should be the ground. So I spent more than a hundred orders of high-quality goods. When I arrived, I realized that the two are actually one hotel, and the first floor is also underground. Isn't that a lie? It is clearly written on one floor, and it is much more expensive. I called to ask, and the person who answered the phone said that his house is all underground, and there is no ground, and it is not clear on Ctrip. He also said that he could return and let him find another place to live. I said you let a girl come and go to find a hotel in the middle of the night? My friend said it was a good place to live, but I didn't expect to sleep well, and the noise was loud. Friends have to re-sign the earliest car and leave quickly. I received a return visit from Ctrip before commenting. At first I thought it was to delete the bad review, but later I said it was an apology and no review was involved. Ctrip service is still very satisfactory.
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