Guest User
November 18, 2023
The hotel is in a good location, but as a three-star hotel, the facilities are very bad. We stayed twice at different times. The first time we stayed in a deluxe room, but there was a strong smell of cigarettes inside, although there was a no-smoking sign on the wall. We reported it to the front desk, and they said they couldn't do anything. The second time we stayed was two days ago. The bath towels were very old and hard to the touch. One of them was already in tatters (see attached picture). I don't know how the room was cleaned, and I actually stepped on a two-inch long iron nail on the carpet (see picture). We also stayed in another three-star Vienna Hotel in Waigaoqiao, which was obviously much better than this hotel in all aspects, and the breakfast was obviously better than this hotel, which shows that there are big problems with the management of the hotel. I will not stay in this hotel again.
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