Royal Century Hotel Shanghai

Royal Century Hotel Shanghai Reviews

Royal Century Hotel Shanghai

588 Tang'an Road (Tang'an Lu), Shanghai, ChinaView Hotel Details
Royal Century Hotel Shanghai
Royal Century Hotel ShanghaiRoyal Century Hotel ShanghaiRoyal Century Hotel Shanghai
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Royal Century Hotel Shanghai Guest Reviews

4.7/5
Amazing
675 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(675)
Positive reviews(651)
Reviews with photos/video(93)
Friendly front desk staff(91)
Large rooms(72)
Delicious breakfast(69)
Perfect for kids(27)
Offers pick-up/drop-offs(15)
Close to airport(10)
Delicious buffet(9)
Tasty restaurant(7)
Negative reviews(24)
Jaime
Family-friendly Suite
Stayed in Apr 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 20, 2024
Great breakfast.Clean room. Good service. Convenient location. Fast check in and out.
Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 10, 2023
it was a really good experience. Good for foreigners and also economical compared other luxury brands. Though it has the same facility like other big brands.
Response from Property: Dear guest: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our bounden responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
ABDULAZIZ
Deluxe Room (2 Beds)
Stayed in Sep 2023
Business travellers
12 review
4.5/5
Great
Posted on Sep 27, 2023
Okay 8888888888888888
Anonymous User
Deluxe Double Room
Stayed in Jun 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Very Good
Guest User
Deluxe Double Room
Stayed in Apr 2023
Business travellers
9 review
5.0/5
Outstanding
Posted on May 21, 2023
Good +1
Mutourenamuyouzhongguo🇨🇳
Family-friendly Suite
Stayed in May 2024
Family
81 review
5.0/5
Outstanding
Posted on May 2, 2024
This time I came to Shanghai to bring my children to Disneyland, and chose the Royal Century Hotel, which is a five-star hotel. It feels good 👍 It is 20 minutes away from Disneyland. The location is OK. We went to Disneyland during the day and had a lot of fun. There is a small commercial center near the hotel, which has many restaurants. It is quite convenient. Before departure, I informed the hotel: the child is having a tenth birthday, so help with simple decoration. Unexpectedly, they also prepared a birthday cake for us🎂. The child was very happy. The front desk service was very good and responsive. The weather was hot and the room aunt gave us a few more bottles of water and facial masks. Thank you very much. The only regret is that I didn’t catch up with the swimming pool. The hotel swimming pool is under maintenance. I can only wait until next time.
Original TextTranslated by Google
6/14
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Double Room
Stayed in May 2024
Friends
1 review
0.5/5
Posted on May 2, 2024
It looks like a five-star hotel, and it looks very grand from the outside, but after checking in, it is quite old inside. After all, it is almost 10 years old, and it is dark inside. I checked in at around 8pm, gave the room card, and found that the door was open, the lights were on, and the room card was inserted. I asked the hotel to change rooms, but the attitude of the front desk was also very bad. There was no apology. After asking to change rooms, it was also very rude to hang up. I won’t talk about the follow-up. I changed the room again, and there were slippers and facial masks left by the previous guest. I argued with the front desk, and they said it was an evening service, and the facial mask was also given. The slippers were placed by the bed in advance (then why didn’t the previous room have it? It’s completely nonsense. Is the slippers placed like this? There was no comb in the bathroom. If you see it, you can apply for a facial mask from the hotel. After all, they said that this is a complimentary evening service of their hotel, Pechoin facial mask!
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Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Facilities: high-end a**osphere, low-key luxury and connotation. Unrestrained and profound, wild and cool. Hygiene: clean and tidy Environment: comfortable environment, close to Tangzhen subway station, convenient for travel Service: warm hospitality, feeling at home
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Environment: Not bad🉑Not bad, not bad, not bad, not bad, not bad, not bad, not bad, not bad, not bad not bad, not bad, not bad, not bad
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The hotel decoration is very luxurious, and you can feel the obvious royal style as soon as you enter the door. It is considered the most cost-effective hotel among Shanghai's five-star hotels. The guy at the front desk, Fred, is very enthusiastic and answers every question carefully and patiently. The check-in experience is also very good. I will choose his hotel next time~
Original TextTranslated by Google
Guest User
Deluxe Double Room
Stayed in Mar 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 1, 2024
There are many places to eat nearby, which is very convenient. It was almost midnight when I went there. Miss Jiang Linyi at the front desk had a very good service attitude. She helped me upgrade the room when she saw that there were still vacancies even though I arrived very late. The whole hotel is set up at a five-star level, the room is large, and the bathroom is very comfortable. The bedding is also satisfactory, and the sound insulation is good. The whole feeling is very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of Royal Century Hotel Shanghai. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Suite
Stayed in Mar 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The room is large and clean. The service of Manager Xu at the front desk is very good. The hotel environment is also very good. It is a hotel worth visiting. The gym is also very good. I went to practice by myself and there are all the necessary things. The experience is very good👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your trust in Shanghai Huangting World Hotel, and thank you for your generous praise and strong recommendation. Huangting World Hotel always welcomes your next visit and wishes you everything goes well in your work and life. , we are always waiting for your arrival.
jihengzhang
Deluxe Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
The room is spacious and the family is very happy. It is great to have such a big room. There are also electric curtains.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Shanghai Royal Court Hotel. Royal Court Hotel has been working hard to create a home-away-from-home experience for travelers. We hope we can add joy and touch to your holiday. We look forward to your stay again!
Owen0059
Executive Room (2 Beds)
Stayed in Mar 2024
Business travellers
46 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Pretty good, good value for money, pretty good, good value for money, pretty good, good value for money, pretty good, good value for money, pretty good, good value for money, pretty good, good value for money, pretty good, good value for money , quite good, high cost performance, quite good, good cost performance, quite good, high cost performance, quite good, quite good, high cost performance, quite good, good cost performance, quite good, high cost performance, high cost performance
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review and recognition of our Royal Palace Hotel. Providing you with satisfactory service is what every hotel employee should do. We look forward to your next visit.
Guest User
Deluxe Room (Double bed)
Stayed in Mar 2024
Business travellers
6 review
3.2/5
Posted on Mar 8, 2024
There are three reasons why there is no five-point praise: 1 The hotel swimming pool has been under maintenance for more than a month and is still unavailable. There was no prompt when booking the hotel. This is very disappointing for a person who brought swimming trunks and goggles. 2 After entering the room, I opened the toilet seat. There were heavy yellow traces of urine on the toilet seat. No one answered the call for room service. I called another service manager and asked someone to take care of it. After 20 minutes, the waiter came with cleaning tools. I came to clean it up, and a male staff member came twenty or thirty minutes later and said that the front desk told the guest to change rooms, but I did not make this request. 3 The attitude of all the staff is average, they are not enthusiastic about the guests, and they have to do their work.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize to you that your experience at our hotel did not meet your expectations. We will listen to your opinions, strengthen training and supervision, and provide better services.