James Joyce Coffetel (Shanghai New International Expo Center flagship) Guest Reviews
4.7/5
Amazing
683 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(683)
Positive reviews(667)
Reviews with photos/video(110)
Classy environment(88)
Friendly front desk staff(64)
Easy to get around(48)
Delicious breakfast(41)
Perfect for business trips(23)
Well designed(23)
Well decorated(22)
Tasty coffee(17)
Negative reviews(16)
Denuote
Guestroom (Double bed)
Stayed in Apr 2024
Business travellers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
非常棒入住感好
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Guest User
British Museum Fantasy Queen Room
Stayed in Apr 2024
Solo travellers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
前台服務熱情,房間乾淨,下次還選擇住喆啡酒店
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Anonymous User
Feifan Twin Room
Stayed in Apr 2024
Business travellers
3 Reviews
5.0
/5
Outstanding
Posted on Apr 25, 2024
品牌酒店衞生環境還不錯,基本上出差都會選擇這類酒店居住
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Buchizhu
Feifan Double Room
Stayed in Apr 2024
Solo travellers
9 Reviews
5.0
/5
Outstanding
Posted on Apr 25, 2024
This time, the experience of staying at James Joyce Coffetel Hotel is still very good. The environment around the hotel is very good and it is not far from Century Park.
The front desk staff is warm and thoughtful in serving the night market, and also gave corresponding suggestions for my travel problems, which is great.
The welcome candy at the front desk is also very good. It is kis, which is rare but delicious.
The room facilities are very considerate and complete, and the room curtains have a particularly good blackout effect
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest responsibility and honor. Xiaozhe is committed to providing guests with excellent service. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
When the front desk helps guests check in, they need to pay more attention to the other party's name. Because of a mistake, the suite I originally booked was occupied by another foreign tenant with a name very similar to mine for one day. In the end, I had to book another large room to stay for one night. The next day, the front desk helped me contact customer service to cancel the rental of the suite for one day.
Beyond expectations. The decoration on the first floor is very stylish. You can take a taxi and drive into the yard. It is very convenient for family travel. It was very quiet at night. The waiters are also nice.
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest responsibility and honor. Xiaozhe is committed to providing guests with excellent services; your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support for the hotel. We sincerely look forward to welcoming you. Visit again.
The room is clean and comfortable. The washbasin is semi-open, and the dry and wet separation is done well. Conditioner and body lotion are also provided. When checking in, the front desk gave me a coffee exchange voucher, which can be exchanged for a cup of hot American coffee at the bar on the first floor.
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest responsibility and honor. Xiaozhe is committed to providing guests with excellent service. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.