Guest User
February 13, 2025
The service is very poor, they are not familiar with the business and can't understand what people say.
The room still smells of formaldehyde, especially when the air conditioner is turned on.
The soundproofing of the room I stayed in was really average. The noise from the airplanes made my head buzz.
First, I arrived at 12:00 am. When checking in, I stated that I wanted a quiet room facing the sun. As promised, the room I was given was next to the elevator. The elevator was parallel to the bed in the room, just one wall away.
Secondly, I called to change rooms and ended up getting the first room at the end of the corridor. They also emphasized that it was generally quiet, so with so many empty rooms, they gave me a room at the end of the corridor as they didn’t want to bother with that. But then a plane flew past the window of the room in the early morning. Do you know how noisy that was? My head hurts from the noise. Look at the picture of a plane flying past the window. He doesn't understand what people say, is unfamiliar with the room, and is irresponsible.
Thirdly, when I checked in, I was told that the room upgrade was included, which was exchanged for points. They told me that I had been upgraded. I also said that the room type felt the same after the upgrade, but the one I originally booked did not have a window. It was too late and I didn't pay attention. When I checked the order in the morning, I found that there was no upgrade at all. It was the room type and floor I originally booked, and the room I originally booked had windows. Lying and insincerity.
Fourthly, the environment has just been renovated, it's quite new, I thought there would be no smell, it's not a small hotel after all. But the room smells very strong, the decoration smell is very strong, especially when the air conditioner is on, the smell from the curtains, cabinets, etc. is simply unbearable, plus the noise, it's terrible.
Fifth, because there were few people, the room was very cold and it took a long time for the air conditioner to heat up. I curled up in bed for an hour. The hair dryer also has a plastic smell, which is quite strong. I just use it twice and then stop using it. The hot air plus the plastic smell is unbearable.
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