To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(99)
Positive reviews(96)
Reviews with photos/video(27)
Awesome rooms(15)
Great location(10)
Awesome stay(6)
Negative reviews(3)
Sutthisak
Standard Twin Room
Stayed in Apr 2024
Family
4 Reviews
5.0
/5
Outstanding
Posted on Apr 25, 2024
Good hotel with good location
Guest User
Standard Queen Room
Stayed in Apr 2024
Solo travellers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 25, 2024
도심에서 위치해서 식당, 쇼핑 등 이용 시 편리했습니다.
일본 숙소 치고 방크기도 큰편(우리나라 보통 수준)이었고
직원들도 매우 친절했습니다.
재방문 의사 있습니다!!! 다음에 또 만나요 ㅋ
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Anonymous User
Superior Triple Room
Stayed in Apr 2024
Friends
6 Reviews
5.0
/5
Outstanding
Posted on Apr 20, 2024
Good location / clean
feli1
Superior Triple Room
Stayed in Apr 2024
Family
3 Reviews
5.0
/5
Outstanding
Posted on Apr 24, 2024
Very good Mercure chain hotel. Limousine airport bus stop just accross main road (Bus stop infront of sushizanmai resto). The male reception name Yan is helpful and fluent in english. Thkyou for the clearly information.
This hotel is located at the heart of Susukino. A lot of shopping and eating places such as newly opened Cocono department store and famous 狸小路 are within 5 minutes walking distance. An airport bus station is located at just the opposite of the Hotel ,which is very convenient to international travelers. The hotel breakfast has limited selections, nothing fancy, but serves purpose. Room cleanliness is mediocre but acceptable .
TomYamMee
Standard Twin Room
Stayed in Mar 2024
Family
3 Reviews
4.7
/5
Amazing
Posted on Apr 5, 2024
I stayed for two nights. It's close to downtown and about a 3-minute walk from the airport bus stop, so it's very convenient. However, be careful because the bus will pass you by if the seats are taken. It was disappointing that two buses passed by on a rainy day.
The hotel's service was satisfactory, with the staff, the quality of the breakfast, and the amenities. However, it was disappointing to see the smell of the shower curtain, the dirty leftovers of foreign tourists at breakfast, the sight of people filling their thermoses with coffee and other drinks to take home (I saw several people bringing that to the table), and the sight of people stuffing several croissants into paper cups.
PS I was surprised to see "Oha-u" (Oha-u), which appeared in Golden Kamuy, on the breakfast menu. It was very delicious and I ate it both days. Thank you very much.
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Armiko
Standard Twin Room
Stayed in Mar 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Mar 18, 2024
ดูแลดีมาก สิ่งอำนวยความสะดวกดีเลย ชอบมาก
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LAY HONG
Privilege Queen, 1 queen-size bed-Non Smoking
Stayed in Mar 2024
Business travellers
7 Reviews
4.0
/5
Very Good
Posted on Mar 20, 2024
The room is comfortable and clean. The hotel location is very convenient and easy access. The staff are very kind and friendly.
Guest User
Standard Queen Room
Stayed in Mar 2024
Couples
6 Reviews
5.0
/5
Outstanding
Posted on Mar 19, 2024
Easy access to trains,taxis,restaurants and shopping districts.
JIA VERN
Standard Queen Room
Stayed in Mar 2024
Couples
11 Reviews
5.0
/5
Outstanding
Posted on Mar 4, 2024
Hotel location is great, convenient store is just next door. It is near train station and also bus stop airport.
Very comfortable pyjamas.
lxcpa
Superior Triple Room
Stayed in Feb 2024
Family
9 Reviews
4.5
/5
Great
Posted on Feb 29, 2024
Very convenient location, just a 3-minute walk from Susukino Exit 3. Next to Lawson, 7-11, there are many places to eat for the whole family. It is very close to Li Xiaojie. The room is quite big, neat and clean, highly recommended.
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Guest User
Standard Queen Room
Stayed in Feb 2024
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Mar 1, 2024
The hotel location was good and the room was spacious!! The bed is so soft that I can sleep well and the bathroom is spacious. The staff at the reception are also very friendly. I made a reservation at a nearby restaurant, but suddenly I was sick and couldn't go. When I told them, they called me directly and canceled it, which was really kind~!! I had a great time without any discomfort for a week! The only downside is that the reception is on the 3rd floor, so you have to change elevators..?
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Guest User
Standard Queen Room
Stayed in Feb 2024
Couples
3 Reviews
4.7
/5
Amazing
Posted on Feb 21, 2024
The location is very convenient, the staff is very friendly, and the room is very tidy