Wonderful staff and a clean quiet property. Great view from the 14th floor View Bar and open air pool. The general manager has advised me (Feb. 2024) their web site will be updated to reflect that the Zafferano restaurant is closed and only opens for the hotel's great buffet breakfast (incl. in hotel rate.) Also the road access to the hotel is limited for the next 2 years due to a new subway line being constructed, although I don't think there will be any noticeable noise for hotel guests) but the sidewalk is open. Drivers/taxis need to approach from Av. Andres Bello. We hope other folks have as nice a stay as we had for our 5 nights at the hotel.