Hotels near Sutro Forest, San Francisco

Well located if you are down to San Francisco only for a couple of days. Unfortunately the noise from the street (homeless was the main problem not quite safer if you are walking after the sunset) was very loud during the night. They tried to overcharge me with the resort fee that i have been paid already during my reservation with booking.com but of course on your arrival they don't double your reservation but they automatically try to charge you this extra. Please make sure that you check your bank account the day of your check out so the problem can be fixed in person. Our stay after all was ok. Not too bad for only 3 days.

Very clean

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

We chose this hotel because of the location for getting to the trolley, a Hop-on Hop-off tour stop, the local bus system, and the nearby BART system. For this it did not disappoint. The price is reasonable, and the hotel was very clean, and the staff was very friendly. From this, I digress. The noise level during the nights, was that a very loud level. All from external. Sirens, music, loud cars and trucks going by, garbage trucks in the middle of the night, quite a bit of yelling, and the like. Normal ear plugs did not help. If you stay here, you will need some heavy duty ear plugs. We get up earlier and the hotel lobby coffee was not ready ever before 7:00 a.m. there is coffee in the room, however if you need real creamer, you'll be out of luck until 7:00 approximately. Not a terrible review, just want people to be aware.

The location of this hotel is great. It’s a very well kept historic hotel. We loved the breakfast buffet (costs extra but is a nice treat) and the staff were all friendly. We did get a little lost finding our room seeing how there are two towers so some direction in that department would have been nice. There is also no complementary drinking water in the room which was odd. Overall I would go back.

Lovely hotel, in a great location, good access for the city, comfortable with great communal spaces. The staff are all really friendly and helpful, 2 people of note to mention The guy behind the bar is brilliant, knowledgable, friendly and funny, a real pleasure. There is a (really) young lady on reception/check-in, she is lovely and I don't want to knock her, but she needs more training, her default is to say no to everything, not because she is being difficult, I just don't think she has the knowledge or authority to find solutions. It makes it frustrating for me as the customer and I'm sure, for her, trying to deal with people and not resolving issues. It makes you avoid her and wait for someone else to deal with. The Concierge and Valet Parking staff were brilliant, took away all the thinking on parking and restaurants etc. We would definitely stay here again if in San Fransisco

Stayed here for 2 nights and was pleasantly surprised. Prices are quite affordable considering it's in San Francisco. The location was great. I booked this hotel in particular primarily because of its rather close proximity to the BART station. It is indeed only a 10-minute walk from Montgomery station, although if you're arriving from the airport be prepared to drag your bags uphill. The hotel is smack dab in the middle of Chinatown in a rather busy area. I never felt unsafe here, whether evening or early morning, as there are always people milling about minding their own business. If you like walking, you can journey to Fisherman's Wharf within 30 minutes on foot, which is what I did. You can also walk in the opposite direction toward Westfield and Target if you like to shop. There are several bus stops and tram lines nearby. As for the room, it was small but didn't feel cramped. There's no air-conditioning but it was rather chilly in July so I had no issues with heat. No problems with the shower either. Checking in and out were a breeze. I was even able to order food through GrubHub (because most restaurants in that area close at 8 pm even on weekends, which I found out the hard way!) I suppose my only complaint would be that you can definitely hear your neighbors at all times. I could hear someone stomping on the floor above, and sometimes I'd get noise from the rooms adjacent to mine. I was able to sleep just fine, though, as the bed was really comfortable. I'd changed my hotel to this one at the last minute and I'm glad I did. Apart from the occasional noise, I had a lovely stay.

The room is clean and of moderate size. The hotel provides reusable silicone travel cups and drinking water, which can be used at any time, which is environmentally friendly and convenient. The food in the restaurant is not expensive, the sundaes are delicious, and the coffee is good. The best thing is the location of the hotel. Fisherman's Wharf is right outside, in n out is a five-minute walk, and Dangdang Bus Terminal is a five-minute walk away. It's great.

The room is quite big

The facility was nice and very close to the hotel. The shuttle gets very busy from the airport but it comfortable and the drivers are great.