We booked two rooms... one was bearable; the other was a dump! Some lights did not work, there were worms swimming in the toilet bowl, and to top it, the flush wouldn't work. While booking (and again at check-in), I asked for an extra bed, which never arrived during the duration of our stay. The staff is just indifferent. While checking out, I asked the person at the reception to send someone to help us with our luggage; they did not bother to send anyone, so we carried it ourselves. And then they wanted to charge us for the extra bed that they never gave us! This is actually an amazing piece of property with huge trees and flowering plants all around, but the experience is ruined by the apathy of the staff and the lack of maintenance. We picked this hotel to relive memories of our stay here (my wife and I) ***y years ago, but after this experience, we will never go back.