Holiday Inn Express & Suites ST Marys Reviews

The stay was excellent after getting my reservations figured out the booking agent had my reservations messed up thanks to your front desk manager she got it straightened out for us. She was excellent.

The walls were so thin I could hear people in the lobby talking at the front desk. I could hear nearby neighbors going in and out, flushing toilets, showering, etc. One night there was a large group of people drinking in the lobby and were very loud for several hours. Sometime after 11pm they finally left the lobby. The staff was obviously ok with it, since they were right on front of the front desk. The shower wasn't in good condition, there was a lot of rust build up on the door frame inside the bathroom. Bathroom floor was sticky. I won't stay here next time I'm working in the area.

Our stay was great, the room was clean. The shower was hot and had great pressure, The beds were a little hard so we had to go buy a foam cover for the bed. The food was great and all the staff was friendly. It was my second time staying there and it won't be my last

Great place to stay. Staff was very friendly, very clean rooms and lots of breakfast choices

I went for a sick family member. The staff was extremely understanding and sweet. Could not have stayed at a better facility! Thanks so much!

Room smelled like cat litter, room was very humid and sticky, bathroom had visible mold and smelled like mildew, bed was terrible (husband says he “will never recover”). The staff were great tho!

Hotel was very clean. It is right next to a Pizza Hut which is in walking distance.

Staff was helpful, pleasant and always available. Breakfast was very good and had ample amounts. Pool and area was well maintained. Room was very clean and maintained daily.

Staff was very friendly. Wish they offered two room options.

Staff was very friendly, helpful, and professional.

The breakfast was wonderful. Clean hotel. Friendly staff. Would definitely stay here again.

Front desk staff (Lady) was very pleasant and helpful. We were offered and provided with bottled water and chips which was a nice surprise.

The breakfast was terrible, and most of the staff were RUDE!

Had to go from second floor to the first floor to get ice.