Rozenburg Hotels & Accommodations

After stay at the Copenhagen CityHub I thought why not give this Rotterdam one a go as my experience before was great. Well firstly my god it was noisy, I had requested a quiet pod in the hotel as I'm a very light sleeper (even with earplugs in and pillow overhead lol) . So I was placed near the toilets/showers.... Ding ding ding alarms should have been going off then as the amount of banging those toilets/showers doors and the thumping of the people who sounded like they was thumping past all the pods (request a top pod in future). With ear plugs I was woken up early by other pod users who didn't have a care about anybody else who would have even been asleep as long as the could have a chat in the hall ways as loud as possible. So if you are going out and getting drunk this hotel is perfect for you but if you are on a sightseeing trip and wanting a early night we'll best of luck with that. None of my USB chargers were working in my pod but luckily I had brought a plug with more than 1 socket on it for charging. You get what you pay here and for a single person it's the cheapest option in the city. Lockers are huge and fitted my large suitcase in very easily. Staff very helpful as usual especially the American guy. Would I stay again, I'm afraid I wouldn't at this one as far too noisy for me. Maybe big groups shouldn't be all put on same floor and then they can meet in area downstairs and chat as loud as possible as they want at any time that suits them.

We recently spent 2 nights in Maassluis while on a bike trip around Holland. I was looking for a place to spend a day off the bikes, relaxing, and I was looking for something modern in that part of Holland. We knew nothing about Maassluis but it sounded interesting to be right on the seaway into Rotterdam. And the hotel website photos looked very appealing. We were not disappointed! The hotel is in a renovated historic building; it's been open almost one year, so the property feels and looks brand new. The staff is extremely friendly and helpful and made us feel very welcome, even allowing us to being our bikes into a conference room for safekeeping. We had a huge room on the second floor with a glorious view over the harbor and the seaway. We could sit in the room and see huge ships passing by, all the time. The rooms are decorated in a maritime style, blues and grays, and totally modern. Huge windows with lots of light, air conditioning that worked perfectly, very spacious with sufficient storage space, and a totally modern bath area with huge open shower. (The shower is so large that even without a door, no water runs into the rest of the space.) We even had a large outdoor patio space overlooking the harbor. A nice buffet breakfast is served in the restaurant area. The hotel location on the seaway is worth it, although it does take about 10-15 min to walk to the heart of town. It's a nice walk and a quiet one (once you cross the main road/train), so not a problem. And it's a lovely town - without hordes of tourists! We loved staying there and although we don't have much reason to go back to Maassluis, we might do so just to enjoy the hotel again.

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

Ervaring was ok. Ik zou niet weer teruggaan. Badkamer met gordijn en douche kop waar niet veel water uitkwam. Kamer groot en koud en grenzend aan de ontbijtzaal. Ontbijt gemiddeld.

We like the location of the hotel. It is in midst of an old town and located along the canal. Close by is a shopping haven but most shops were closed because of the public holiday. The hotel is clean and the deco is modernistic inside with a traditional facet. Breakfast was excellent and the staff is so helpful and friendly. There is car park in front of hotel but limited space.

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

Visited for North Sea Jazz festival in July 2022. Hotel is of a high standard throughout. Our room was a standard ”water view” double, and not that big but had all we needed in terms of furnishings and amenities. One tiny gripe of mine, the bathroom has a sliding frosted-glass door, which of course saves space, but doesn't fully close. Bed and bedding all very comfortable. Shower and Air-con easy to regulate. Plenty of lifts (elevators) at all times. Breakfast superb. All staff very friendly and efficient.

Very clean and spacious hotel with sufficient parking facilities. Clean rooms, not super luxury; but all facilities are available to make a cup of coffee or tea in the room and with fine beds (1102). Friendly and helpful, Dutch speaking, staff. You can order up to 23.45 another drink in the lounge, if you want. Breakfast buffet is fairly extended with various breads (hard/soft/heart/sweet), English breakfast, various types of yogurt, fruit and insecticide, and American pancakes and a wide variety of hot and cold drinks. There's enough, friendly staff around, making you feel very welcome. What was unfortunately very annoying, especially for our children, was that a lady in the hotel stayed who called to us ugly and insultful things when we went back to our hotel room after breakfast. It came to us as if she was in a great deal influenced by something; she walked/danced intimidating in the foyer around in her bathroom and with a towel around her hair as if she had been on the whole night since the night before her. She laughed out of our son when he almost came between the lift door, which was really annoying for him, for a hotel like this, that was a cleaner after such a great breakfast and stay. Whatever sadly, the surrounding sounds were, around the hotel, you are working to wake up early (even at the 11th floor) by trucks that drive out and out.

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.