DOODLEBUGS95
November 6, 2023
Booked in did not realise it was under renovation, arrived they were booking a homeless family in , alarm bells ringing. No facilities at the hotel , room was up 4 flights of stairs, no lift operational . Smell in room , 2 flat pillows on bed , tea but no coffee. Checked the bed it was disgusting. OK so they are renovating fair enough, but has paying guest they hold inform you that , they take n homeless, there are no facilities at all . We are wating for a refund that stated they would do , let's see ??