Guest User
December 29, 2021
Great reception service, but I stayed in a room with apparently dirty sheets, I don't know if they were stains or dirt, when I got under the sheet, I felt the feeling of having sand in the bed, the smell of a strong cleaning product, fabric softener, I don't know what was. It is impossible to watch tv, but the picture quality was horrible, not only from the tv, but also from the cable tv. Tv had no internet connection, it was not possible to watch Netflix. Breakfast, the food was cold. I wasn't satisfied. The cleaning and kitchen staff are not to blame, mistakes happen, these people just need better training, making the guest experience better. In short, I didn't like the experience, I didn't sleep well and I didn't eat well. This is my feedback.
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