Premier Inn Manchester Airport (M56/J6) Runger Lane South

If you stay at a Premier Inn bring a toilet brush! I use Premier Inn quite a lot - convenient, comfortable and value for money. Not this time! There seems to have been a change in corporate policy, for the worse. The card that I got when checking in told me that I could get my room made up by informing Reception before 12:00, which I did. Upon my return to the room nothing had been done! Reception then informed me that their head office policy now was for stays longer than one night, rooms would only be made up after 5 days! Fortunately they found some clean towels, replacement tea bags and a toilet brush. Someone from the bar then helped me make up the room and clean the bathroom. Top marks for staff helpfulness but no marks for corporate cleanliness.

The hotel is what you would expect. However they charged me twice for the hotel and had to go and had to drive back to the hotel to get a refund. The reception was unorganised and slow. And most of the time nobody on reception. The rooms was good and was clean so can't complain. However the weirdest set up ever the sinks was outside the bathroom. The sinks was in the room where you sleep awful to try and use sink while you have a baby or someone sleeping.

Really good

Stayed here. Nothing too special unfortunately. The check in desk is a rather strange set up. But non the less checked in and out fine. Upon leaving to dash off to the train I realised that I had left my sons brand new hot wheels cars behind in the room. (A cloak and dagger white and black and a blue ford) I spoke the the lady at reception who said she would check and call back. Since then I've not had a call back nor can I get through to the receptionist again. I've sent an email in to head office hopi g that I will get a response but that it seems will take over 30 days. I would very much like to try to get my sons toys back for him.

Early morning flight from Manchester meant l needed to stay at a hotel near the airport & soon as l saw Premier Inn had two, l booked one straight away. Had a brilliant nights sleep & when booking in, arranged airport shuttle service which was so convenient. Will definitely stay here again

We had excellent service tonight from the lady who checked us in and the restaurant staff, all were pleasant and keen to help, Tony was so happy and rushed everywhere, Jack and Emma, thank you and Eleanor great team leadership, thank you it was great service