It's really far from the big spectrum. First of all, there are many additional fees here. Even if you prepaid on Trip.com, you need to pay the various miscellaneous fees they set up at the store, about $45-50 dollars per day. On the day of check-in, I found that I was inexplicably brushed with more than 1,200 US dollars + 500 pre-authorization. I didn't take it too seriously and thought it was a problem with Trip.com and the hotel settlement. Contact Trip.com to let them solve it. Solving for two days, the communication has been bad, Ctrip really experience 0 points, various customer service changes, one push, no one solves the problem. Said that the hotel gave the agent feedback without brushing more. I went to the front desk myself. The front desk promised to tell me that there was no money and I couldn't find it, but the bank told me that the money was not pre-authorized and the transaction was successful. I couldn't bear it, called out their manager, and then talked about the situation, and I told her not to go to my name or the consumption in my room, go to the exact number, and then see what happened. She and I pulled out all the hotel transaction records in the past few days. We sat at the front desk to check it out. It turned out that the employee who checked me in before just swiped my card for pre-authorization when I checked in. Then I counted the room rate of the previous customer who checked out on my head, and used my card to pay for the room rate for others... I was really stunned, I have never heard of a hotel like this. And there are a lot of messy fees, and you have to pay a lot more every day. It is not the cost of booking a room at all. In short, it will not be booked again. Everyone really avoids the pit.
Very Good
111 Reviews