Mercure Alameda Quito

Excellent hotel. Staff is friendly, knowledgeable and helpful. I found it very clean, we did not use the gym but it looked very well equipped. We did enjoy the Hot tub, pool, cold plunge, and sauna. The best part as I knew rain was in the forecast, everything was on the roof and covered so you can still utilize everything. Restaurant was pretty good, I found adding the breakfast was worth it for convenience, good selection but it is buffet so i did not expect the best.

The rooms were huge! The staff was super nice and helpful and when we had problem with our room, we were offered a new one without asking. The sauna and steam room are pretty neat, but it would be great if there would be some kind of warm relaxing room within the sauna area. The breakfast was pretty good too! Even though I would love more cheese variation. All in all great hotel would definitely book it again!

The room was very big and clean. Good central location close to the metro and craft market. We loved the rooftop spa with sauna, steam room and pools!

Staff and room was great. My only downside was no refrigerator. I use a lot of ice and had to call down for it. Staff did respond well each time.