erichensch
April 1, 2024
My wife and I stayed here for five nights in March 2024. I’ll start with one of the lone positives: the service from individual employees is fantastic, true to form in Mexico… wait times can be spotty but the employees are incredibly kind and go out of their way to do anything they can for you. Andres, Jorge, Manuel, and Alberto all come to mind. That said, there are several drawbacks to this resort and there is zero chance we’d entertain returning. The culinary program leaves much to be desired and is one of the worst value props I’ve ever seen. Inflated prices are expected, but $40 USD for a sushi roll, $50 for a salad, etc. is fairly absurd unless there is quality to back it up (there isn’t). The restaurant menus are effectively expansive kids’ menus – 100 ways to do a burger or tacos, but virtually nothing requiring farm-local produce or chef-driven creativity/execution. From the stale sushi rice to the poor omelet cooks using unseasoned carbon steel pans (not their fault!) to burn your eggs in a bath of vegetable oil, the food was consistently mediocre and disappointing. We have never been to PV but in comparison, the on-site food in Cabo at several resorts (The Cape, Montage, Chileno Bay, Esperanza) is on a completely different level. The shoddy landscaping was also unexpected and diluted the overall feel of the property. I can’t recall the last time I saw so much dead grass at a resort. This isn’t a regional issue, either – we visited Susurros del Corazon (the new Auberge property) for dinner one evening and their landscaping was impeccable. It would take a wild imagination for anyone to think that the St. Regis belongs in the same stratosphere as Susurros, and I think it would be challenging to find any property in the world that is a more middling use of $2k/night. Also of note: there are only a handful of rooms with ocean views. We were upgraded to a suite w/ garden view due to Ambassador status – great room, indoor/outdoor shower, but your terrace is looking out at dirt. Also also: the gym sucks. Typically see nicer gyms in U.S. Westins. Not ideal when you are spending a week here. High-level, I think the only way this property makes sense is if you are a Marriott-loyalist coming with young children and using points / purchasing room(s) at an off-season rate.