Hotels near Tiendas Oficiales Senor Frog's Suc. Malecon, Puerto Vallarta

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

We stayed in the VistaPier renovated tower of this hotel ...seems to be two sections : Hotel Delfin ( the older section which seemed like more of a budget friendly place; mostly Spanish speaking families.) The patio and pools were clean but from the outside, the rooms seem very dated. The VistaPier is a totally different experience..adult only, nice pool easy to access loungers on beach and pool deck. Restaurant for guests only and public taco cafè on property. Food and drink service on beach. There is also a breakfast buffet next door st Delfin. Guest rooms were lovely...you have to reserve the ocean view junior suite ...Modern finishes ( tile and granite and very comfortable king bed an pillows with extra blankets, fridge and nespresso machine. No issues with sir von or water. Private elevator for VistaPier guests. Also registration was classy..private lounge and offered a drink at check in ! A bit pricier than average for no meals but the location and quality were great.

Tropicana is a family oriented Mexican hotel right on the beach. It's nestled into the *** area of Puerto Vallarta at the edge of the historic downtown area. The rooms were large but Spartan. We had a great balcony with a view of the ocean. The public areas like the pool, restaurant, gardens, and lobby were gorgeous. The hotel is a great deal too. Nothing seemed overpriced...and there were lots of great restaurants around. I would definitely stay here again!

The staff at the bar were so nice and we got to know each other. They celebrated my birthday. The reception staff and manager were amazing. They have a restaurant right in front which of course it a pay restaurant but it’s great. The staff is also all so great and friendly there. The one that stole my heart was Carole, she works in the bar managing. This was very special being that I celebrated my 50th I will definitely will be back.

This resort is very local. Small in size. One kids pool and one adults only pool. The adults only pool is very relaxing and quiet. The service at the resort is exceptional. Everyone was so kind to us during our stay. Manuel, who is the restaurant manager, welcomed us with open arms. The waiters, Victor Hugo, Javier, Miguel, and Oscar were the best. All 4 of them helped us, remembered our water and orange juice every morning and made our days so much better at the resort. All workers, including Saul, who was the beach volleyball promoter, Guadalupe, who made us fresh pancakes every morning, were all absolutely incredible. If you want to go to a place with amazing service, come to las palmas by the sea. The only downside to this resort was the room and wifi. The rooms are very outdated with only a few outlets. No mini fridge in the room. The AC worked just fine. Just very old looking and not modern. We didn’t spend much time in the room. Housekeeping was lovely and always cleaned our room and refilled our water. The wifi is also not amazing. Very on and off. Not consistent. But we did just fine. Overall, great resort if you want to meet some new friends and learn how to speak Spanish with all the locals that stay here!

The hotel itself is so great! But I think I need a car to go to the hotel. The hotel does operate a car. There is also an airport pick-up service. The height is so great to see the landscape and the facilities are great. It's not cheap, but you can get the service you paid for. The exterior of the hotel also contributes to making you want to go. The rooms are spacious and wonderful. It has a large room that can accommodate 5 or 6 people and it seems to be a very good hotel for families to come and hospice.

Great roof top adults only hotel in PV - walking distance to shopping, restaurants, malacon, and beaches. Daily dj are the pool was awesome! HEATED pool was a nice surprise. Lacking normal amenities in the rooms like face cloths and proper hair care products as well they lose points for no coffee maker or kettle in room and coffee in the lobby until 11am with coffeemate instead of actual milk or cream- these little touches would have made my review a 5 star for sure.

Nice property well kept. One Buffet restaurant and a nice little sit-down service restaurant. The buffet changes slightly daily. The restaurant has one set menu with at least three four choices in the appies, main and desert. The property has the old time charm but it's very clean and well kept nice Gardens. Pool is nice but, maybe too much bleach. This hotel is about a block away from the bay and the beach about 5-10 minute wal, but shuttle available. They have a bar and chairs on the beach. The staff are very good unfortunately most of them don't speak English so a little hard to communicate. Special thanks to Alfredo Bobadilla for courteous service. This hotel is in the city surrounded by restaurants, malls and the cruise port all within 10-15 walk. On the main road, so can catch the local busses. Suggestions to owners: encourage more English to staff. Have signs indicating the menus and activities for the week or 2, so we can plan our day better.

This is an affordable all-inclusive place to stay with a nice beach for swimming and sitting on the sand. There isn't much shade but you can rent a beach umbrella and chairs. The lobby and buffet are open air so it can get really hot during the warmer months. The food was safe, but unremarkable. There was a good variety of choices everyday and each night at the buffet had a theme, such as Mexican, Seafood night and BBQ to name three. We were there at the beginning of October and the weather was still quite hot and the Air Conditioning in the inside restaurants was not quite strong enough to cool the place down, but the servers were excellent. I was worried before arriving that the hotel would be noisy at night, but they have a night club for the resort across the street for all of the late night partiers making the hotel a quiet place to rest and sleep. However, one of the elevators must have been over something very stinky because most of the time, there was a smell of sewer for a lot of our rides. It was the elevator that was for the rooms on the beach front side of the hotel that went up to the 7th floor. The other elevator in that section only went up to the 6th floor. The rooms were nice and clean and the bed was comfortable. We were on a top floor with roof exposure so our room was never able to cool down below 77 degrees despite the hotel's efforts to fix the AC so I had difficulty sleeping. I understand the lower rooms were nice and cool for sleeping. The maid did a great job keeping our room clean! This is a great place to stay for those who like a busy active beach area. It is centrally located which makes it easy to go into town or access tours. The hotel staff was great. If you want a more relaxing, quieter beach and pool, you will probably need to go elsewhere.

Our stay has been an invitation to come back and come back, starting with customer service. A first class service from the person who receives you at the hotel and opens the door of the car where you arrive, the people who kindly attend you at the reception with a smile and an authentic sense of service, the porters who go out of their way to ask you for a taxi and help you load what you bring without being asked, and anyone who works in the hotel in the reception area is undoubtedly there to serve you with the best service disposition. Also in the pool area, and restaurants. The impeccable place, with an architectural beauty. Its spaciousness and distribution of both the hotel and the rooms welcome you. The fact of being an open place allows us to feel the weather, and the wind that blows is a very pleasant sensation. The decoration of the place is warm and tasteful, giving us a feeling of being ”at home”. The location of the place gives rise to going for a walk to the Marina, both day and night, with complete security, and all the places we went are very close, 5, 10, 15 minutes by car: Walmart, Shopping Centers , Malecon, Downtown, Restaurants, Maritime Terminal. The access to the beach is a delight, with unbeatable views of the sunset. We enjoy the extra activities that the stay at the hotel includes, and the fact that they are not invasive to our moments of being. The food is very good, and although the price is a bit high, it is worth staying **** at the hotel to eat. I want to close by congratulating the Customer Service program that the hotel has, since it is surely an administration that takes its time to train all the people who work there in this area. Customer service makes the difference in an experience, and that is what we look for when going on vacation, living pleasant and memorable experiences. Congratulations for your excellent service to all the people who work at Club Regina Puerto Vallarta!