Hotels near Tiendas Oficiales Senor Frog's Suc. Malecon, Puerto Vallarta

We stayed in the VistaPier renovated tower of this hotel ...seems to be two sections : Hotel Delfin ( the older section which seemed like more of a budget friendly place; mostly Spanish speaking families.) The patio and pools were clean but from the outside, the rooms seem very dated. The VistaPier is a totally different experience..adult only, nice pool easy to access loungers on beach and pool deck. Restaurant for guests only and public taco cafè on property. Food and drink service on beach. There is also a breakfast buffet next door st Delfin. Guest rooms were lovely...you have to reserve the ocean view junior suite ...Modern finishes ( tile and granite and very comfortable king bed an pillows with extra blankets, fridge and nespresso machine. No issues with sir von or water. Private elevator for VistaPier guests. Also registration was classy..private lounge and offered a drink at check in ! A bit pricier than average for no meals but the location and quality were great.

Tropicana is a family oriented Mexican hotel right on the beach. It's nestled into the *** area of Puerto Vallarta at the edge of the historic downtown area. The rooms were large but Spartan. We had a great balcony with a view of the ocean. The public areas like the pool, restaurant, gardens, and lobby were gorgeous. The hotel is a great deal too. Nothing seemed overpriced...and there were lots of great restaurants around. I would definitely stay here again!

This resort is very local. Small in size. One kids pool and one adults only pool. The adults only pool is very relaxing and quiet. The service at the resort is exceptional. Everyone was so kind to us during our stay. Manuel, who is the restaurant manager, welcomed us with open arms. The waiters, Victor Hugo, Javier, Miguel, and Oscar were the best. All 4 of them helped us, remembered our water and orange juice every morning and made our days so much better at the resort. All workers, including Saul, who was the beach volleyball promoter, Guadalupe, who made us fresh pancakes every morning, were all absolutely incredible. If you want to go to a place with amazing service, come to las palmas by the sea. The only downside to this resort was the room and wifi. The rooms are very outdated with only a few outlets. No mini fridge in the room. The AC worked just fine. Just very old looking and not modern. We didn’t spend much time in the room. Housekeeping was lovely and always cleaned our room and refilled our water. The wifi is also not amazing. Very on and off. Not consistent. But we did just fine. Overall, great resort if you want to meet some new friends and learn how to speak Spanish with all the locals that stay here!

The room is average, the average level of a business hotel, but there is no coffee machine, two small bottles of free water every day, the room service is not very good, the room is almost not soundproofed, I am in a very inner room, and it is like sleeping on the highway at night. Restaurant staff Almost no one understands English, there is no service, and the dishes can only be called food. As long as there are two hotels open in this city, I will not come back.

Nice property well kept. One Buffet restaurant and a nice little sit-down service restaurant. The buffet changes slightly daily. The restaurant has one set menu with at least three four choices in the appies, main and desert. The property has the old time charm but it's very clean and well kept nice Gardens. Pool is nice but, maybe too much bleach. This hotel is about a block away from the bay and the beach about 5-10 minute wal, but shuttle available. They have a bar and chairs on the beach. The staff are very good unfortunately most of them don't speak English so a little hard to communicate. Special thanks to Alfredo Bobadilla for courteous service. This hotel is in the city surrounded by restaurants, malls and the cruise port all within 10-15 walk. On the main road, so can catch the local busses. Suggestions to owners: encourage more English to staff. Have signs indicating the menus and activities for the week or 2, so we can plan our day better.

This is an affordable all-inclusive place to stay with a nice beach for swimming and sitting on the sand. There isn't much shade but you can rent a beach umbrella and chairs. The lobby and buffet are open air so it can get really hot during the warmer months. The food was safe, but unremarkable. There was a good variety of choices everyday and each night at the buffet had a theme, such as Mexican, Seafood night and BBQ to name three. We were there at the beginning of October and the weather was still quite hot and the Air Conditioning in the inside restaurants was not quite strong enough to cool the place down, but the servers were excellent. I was worried before arriving that the hotel would be noisy at night, but they have a night club for the resort across the street for all of the late night partiers making the hotel a quiet place to rest and sleep. However, one of the elevators must have been over something very stinky because most of the time, there was a smell of sewer for a lot of our rides. It was the elevator that was for the rooms on the beach front side of the hotel that went up to the 7th floor. The other elevator in that section only went up to the 6th floor. The rooms were nice and clean and the bed was comfortable. We were on a top floor with roof exposure so our room was never able to cool down below 77 degrees despite the hotel's efforts to fix the AC so I had difficulty sleeping. I understand the lower rooms were nice and cool for sleeping. The maid did a great job keeping our room clean! This is a great place to stay for those who like a busy active beach area. It is centrally located which makes it easy to go into town or access tours. The hotel staff was great. If you want a more relaxing, quieter beach and pool, you will probably need to go elsewhere.

Location is key as it is the only hotel on the much desired Marina with yachts and boardwalk filled with shops, bars and restaurants It is an older hotel which means rooms are huge and all have balconies. Very clean and staff was very attentive. I opted out of the all inclusive plan. Highly recommend and there is public ocean beach access nearby.

Looking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.

My husband and I spent 9/13 nights of our honeymoon as Casa Velas. We chose this hotel because of its great reviews, and it was one of only a few adults only ‘highly rated’ hotels. We had a wonderful time, which, in most didn’t disappoint. Pros The location of this hotel is near the marina, you can walk there within 5 to 10 minutes. The area is very safe, it feels very secure and everyone in and around the hotel was very very very friendly. The staff are by far this hotels biggest and best asset. So friendly, accommodating (within what they can do). Ramon and Ulrise worked non stop all day. The rooms are beautiful and are set within ground surrounded by lush trees, flowers and many iguana’s The cocktails were amazing and are exceptional value under the all inclusive, they would make almost anything, even if this wasn’t on the main menu The pool, reception, entrance, gardens and restaurants are immaculate and are constantly being cleaned and tidied. Also some friendly coy carp and turtles (which you can feed) Room for improvement The menu options are limiting, especially if you are staying longer than 4 days. Whilst the food was delicious, we have had some even more amazing food outside of the resort, a more diverse menu would be great for those staying a little longer. Before you travel be sure to check whether there are any events or weddings on during your stay, this was the largest downside by far. When guests arrived for the wedding/event that lasted about five days, our experience was negatively impacted by having to have buffet options for food… the calm, peaceful ambience was also affected. It very much felt like as soon as the wedding parties arrived, other guests were left to experience someone else’s holiday/vacation. Tipping Maybe it is because we are Europeans, and expected tipping isn’t something that we are used to… but considering this is a high end hotel that included tips, it felt strange to then we having to sign for drinks and food and tipping. Not saying that the staff do not deserve to be rewarded for their hard work, this isn’t in question at all, but it did feel a bit off. Whilst we would 100% recommend this hotel to any friends or family staying. We would make the recommendation of a shorter stay as the menu got very repetitive and there’s so many amazing things to see in at around Puerto Vallarta. Value for money 8/10

The room was clean, check in clerk was friendly and the breakfast was not bad at all. Those are the positives. For the not-so-positive: I didn't get the room that I reserved despite booking directly from my IHG account but it was late for my arrival and with it being just one night, I didn't bother to see if my room type was there. There were no face cloths in the bathroom so that was a bit of a surprise. When I showered the next morning the water only got to a lukewarm temperature and that took about five minutes. My biggest concern, hence the title, was on check-out. The check out agent told me that the gentleman from the night before only charged me 180 pesos to my credit card where it should have been 1800. Thankfully, I keep every receipt and told her, ”you are incorrect and I just happen to have the receipt of what was billed to my credit card; let me show you”. Not only was I billed correctly, but it was 1863 pesos. It bothered me that a) if I didn't have this receipt, I would have had to pay again and then dispute the charge later with the credit card company and b) that there was such incompetence that one staff member was calling into question the working ability of the other. The gentlemen that checked me in billed me properly so I am not sure how their internal communication and record keeping got so screwed up. Needless to say, that left a bad taste in my mouth and made this hotel appear to be unprofessional and subject perhaps to scamming people which is not a good impression for a guest to leave with. Further, when the check-out agent was shown the evidence, she didn't even apologize but rather abruptly stated that she wanted to make a copy. I obliged but not after taking a pic in case somehow it was dropped and not returned. Regardless, though close to the airport, I would not stay here again but instead another in the area which I have done before.