I recently stayed at Hotel Garza Blanca and had an amazing experience. The all-inclusive package included access to the adult-only restaurants at Hotel Mousai, which were outstanding. From the moment we arrived, we were impressed by the personalized service as we were greeted by our last name and the bellhops efficiently handled our luggage. Our check-in process was flawless, thanks to our concierge Moon, who went above and beyond to ensure our comfort throughout our stay. Moon even helped my wife with a forgotten item, showing exceptional dedication to guest satisfaction. Pancho, our excursion advisor, was knowledgeable and helped us choose the best activities during our stay.
I must also mention that the wait staff by the pools and restaurants were top-notch. They were attentive, friendly, and always ensured that we had everything we needed. Whether it was a refreshing drink by the pool or a delicious meal at one of the restaurants, the service was consistently excellent. The hotel boasts stunning views and a top-notch staff that truly enhances the Puerto Vallarta experience. I would rate Hotel Garza Blanca 10 out of 10 stars for its outstanding service, amenities, and overall hospitality.