Tracey T
April 30, 2024
Unfortunately, using the RCI scheme to book this resort was a big mistake, despite paying for my points to be exchanged to RCI, the apartment booking fee and my usual annual maintenance fee you still get treated like a second class citizen, with all these fees the week cost approximately £450. When the receptionist at check in realize you have booked via the RCI scheme you get allocated the worst located apartments at the resort; road noise, lift noise, the least views and the most steps. There is a dishwasher and washing machine in the apartment, but no starter or welcome pack to enable you to use these facilities. Apartment size very compact but sufficient. Location ideal for walks to Puerto Rico and Amadores beach. When I use timeshare/RCI I can usually travel light due to the home from home service usually available at these resorts, unfortunately, I had to argue with reception just to receive a small bottle of shower gel, I was told by reception only resort owners get a midweek toiletry replenishment. The resort shop, bar and restaurant are very much over priced. The pool had loose and missing tiles and pool grouting needs cleaning, an accident waiting to happen during the daily aqua aerobic. The aluminum venetian blinds very poor for blocking out light.