Sazparella
January 28, 2024
There’s plenty of good things to say about Taoro Garden. The staff are fabulous & the hotel is spotlessly clean. It’s very modern inside & our suite was very well presented, quiet, & had comfy beds.The buffet restaurant is well staffed & the food is continually being refreshed & topped up. There’s plenty of choice at every meal,& table service for drinks. It’s a child free hotel & the entertainment is low key - no annoying ‘animation team’ constantly pestering you to join in. Our AI package included many branded alcoholic drinks, bottled water & also branded soft drinks. There was a good selection of coffees to choose from,& they were much enjoyed. We never struggled to get a sunbed around the pool,& there was no early morning rush to reserve beds with a beach towel either. The hotel sits high on the hill in a lovely quiet area,the gardens are well kept & the view of Teide is fab. There’s a complementary shuttle bus for the return journey to the coast if you need it. There are, however,a few tweaks I’d suggest to improve things further. There are no coffee facilities in your room unless you pay for them, & no pool towels either, unless you pay a refundable deposit. If you need a clean, replacement towel, that will cost you €1. I’d expect these facilities as standard in a 4 Star AI resort. The 2 non- inclusive cocktails I tried were both unpleasant. Caipirinha & Mojito made with lemons & not limes,& not strained either, so lemon pulp & pips in the drinks. Yeuch! The main thing which spoiled our holiday was the noise around the pool from the outdoor shower refurbishment. I appreciate updating works have to be undertaken, but this could have been done early or later in the day when the hotel guests aren’t using the pool area. A staff member did apologise daily for the noise, & we were placated with provision of kettle facilities in our room & cocktail vouchers. When you’ve paid hundreds of pounds to go on holiday, it’s unacceptable to have to listen to building works 5 days out of a 7 day stay. I like peace & quiet ( hence choosing this hotel for its chilled vibe) - I don’t want to listen to music to drown out the noise of the drills. The outside of the hotel looks drab & dated,& really doesn’t reflect the lovely interior. All in all we had a pleasant holiday, but it could have been better