Grand Sunset Princess - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Grand Sunset Princess - All Inclusive

Health Protected
#4 of 4-star Select Hotels in Quintana Roo
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, Quintana Roo 77710, Mexico
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When you stay at Grand Sunset Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This luxury property is 6.1 mi (9.9 km) from Playa del Carmen Main Beach and 7.6 mi (12.2 km) from Maroma Beach.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 100 Reviews
Amenities
Outdoor Swimming PoolBeach VolleyballDivingSnorkelingSpaMassage RoomFitness RoomBarNightclubTennis Court
All Amenities
Surroundings
Airport: Cozumel International Airport
(41.9km)
Airport: Cancún International Airport
(50.2km)
Landmarks: Cenote Ojo de Agua
(400m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Junior Suite
9

Deluxe Junior Suite

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Family Club Room
5

Family Club Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Minibar
TV
Room Details
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Suite (with 2 Jacuzzis)
5

Suite (with 2 Jacuzzis)

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Family Club Room with Pool
1

Family Club Room with Pool

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Junior Suite
1

Junior Suite

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Toothbrush
Private Toilet
Room Details
Check Availability
Deluxe Junior Suite Swimout

Deluxe Junior Suite Swimout

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
TV
Toothbrush
Room Details
Check Availability
Platinum Suite
8

Platinum Suite

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Minibar
TV
Room Details
Check Availability
Laguna Villa Suite
4

Laguna Villa Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Minibar
TV
Room Details
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Guest Reviews(100)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Sannie
February 24, 2024
had a really good time! only minor issue i had was with people saving chairs with their towels while they went swimming or just left. hard to find spots to sit especially with 5 people
LaShaun
February 23, 2024
It wasn’t enough workers to check us in. We waited hours to get checked in and then was told for an inconvenience. They’re going to upgrade our room which they did but we requested a two beds. We were told they didn’t have any more to bed rooms at the waiting room for another hour. They found a room with two beds.
Pierina
February 23, 2024
WAYYYY too big! It's very confusing, and you're on your own as far as figuring it out. I have been to Mexico many times, and I would NOT recommend coming to this resort at all.
Andrea
February 22, 2024
Staff were all very friendly and accommodating. Excellent service! Resort was clean and well maintained.
Jacklyn K
February 22, 2024
Grand Sunset Princess was amazing! The grounds are beautiful with LOTS of wildlife (monkeys, hogs, coatis, cats, deer, lizards, birds). So many pools and a large beach as well. Many food options. The taco stand by the pool was so delicious. For the restaurants, we really enjoyed Mama Mia and Hacienda! Rooms are large and have everything you need. The activities were fun and the staff did a great job keeping people entertained!
Patricia St
February 22, 2024
Overall our stay was good. The resort is large, with lots of pockets for everyone. Activities are listed on public boards. You definitely do need to make sure you have sun scream and get out somewhat early to get a lounger or spot on the beach or by the poolThey go quickly.The resort is clean and we'll taken care of. There's not a lot of clear direction you are left to figure things out on your own ask for a map they don't automatically give you one.
John
February 20, 2024
The resort was really nice and so was the poolside room! You can enjoy the pools or the beach, quiet or rowdy there's spaces for everyone. The buffet food was ok, but it's an all inclusive. I'm not expecting 5 star restaurants. The specialty restaurants were definitely better. If you're interested, book them on arrival or they fill up. Off resort we spent a day at XCaret and loved it! And another day along 5th ave in Playa del Carmen which was also really great. Overall, we had a really good get away!
Briana Elsie
February 19, 2024
Property was beautiful. Food was good, lots of options. Staff was friendly and helpful. All around was a great trip. Highly recommend princess
Francisco
February 18, 2024
We liked how the property was situated, the rooms were awesome very big . property was very clean. the wild life was nice to see. However if you can make reservations before checking in for a restaurant especially MISO you should. We checked in in the morning and were told they were all booked, but if you go in person they will try to accommodate you NOT, we did and were told give me 15 minutes well that turned into 1.5 hours of waiting and still no acknowledgment so to the buffet we went. The buffet was picked over empty food trays very messy very displeasing, Again with MISO the second night just for a regular table for sushi we were met with do you have a reservation, "mine you alot of empty tables "I replied no the answer received sorry kitchen closed . people were still being sat at this time. complaint to manager on duty at front desk was not handled very professional. all in all resort is beautiful however the food and drinks were low quality. If your not with family or children I recommend upgrading to the Yucatan side of the resort its quieter and you still haves of the whole resort to use. there were a lot of children.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte, Buffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2020
  • Number of Rooms: 672
When you stay at Grand Sunset Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This luxury property is 6.1 mi (9.9 km) from Playa del Carmen Main Beach and 7.6 mi (12.2 km) from Maroma Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, 4 spa tubs, and a nightclub. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Buffet Naranja, one of the property's 9 restaurants. Mingle with other guests at the complimentary reception, held daily. Visit one of the 9 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 672 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

Prices at Grand Sunset Princess - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Grand Sunset Princess - All Inclusive?

The closest airport is Cozumel International Airport. It is 41.9km from the hotel and approximately a 104minutes journey by taxi.

What are the check-in and check-out times at Grand Sunset Princess - All Inclusive?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Grand Sunset Princess - All Inclusive provide airport transfer services?

No, the Grand Sunset Princess - All Inclusive doesn't provide airport transfer services.

What amenities and services does Grand Sunset Princess - All Inclusive have?

Grand Sunset Princess - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Beach Volleyball, Diving.

Does Grand Sunset Princess - All Inclusive have a swimming pool?

Yes, Grand Sunset Princess - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Grand Sunset Princess - All Inclusive have fitness amenities?

Yes, Grand Sunset Princess - All Inclusive has fitness amenities.

Does Grand Sunset Princess - All Inclusive provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Grand Sunset Princess - All Inclusive have non-smoking rooms?

Yes, Grand Sunset Princess - All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Grand Sunset Princess - All Inclusive provide breakfast?

Yes, Grand Sunset Princess - All Inclusive provides breakfast.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport41.87KM
Average Price FromEUR253
Hotel Star Rating4