Princess Family Club Riviera - All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen
Princess Family Club Riviera - All Inclusive
Health Protected
#6 of Family Hotels in Quintana Roo
Prolongación, Prol. 5ta Avenida Mza 20-Lote 006, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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When you stay at Princess Family Club Riviera - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This luxury resort is 6.1 mi (9.9 km) from Playa del Carmen Main Beach and 7.6 mi (12.2 km) from Maroma Beach.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 100 Reviews
Amenities
Outdoor Swimming PoolBeach VolleyballSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBarNightclub
All Amenities
Surroundings
Airport: Cozumel International Airport
(42.2km)
Airport: Cancún International Airport
(50.0km)
Landmarks: Cenote Ojo de Agua
(290m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Family Club Deluxe Junior Suite with Swimout Non smoking
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
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10
Family Club Deluxe Junior Suite Non smoking
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Electric Fan
Check Availability
Guest Reviews(100)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Mariyah
February 15, 2024
We were at Princess family club the first week of February. Rented a car at the airport and getting to the property is very easy.
Check in: The check in was fairly quick and the luggage was delivered to the room by the hotel staff.
The room: The room itself was clean. The beds were comfortable. The television in the room is small and outdated. The furniture is beginning to show its age.
Our room was on the second floor overlooking the swim out family pools below. The balcony was spacious with a couple of chairs. There was a Bar playing loud music below our room. It didnt disturb us much but it could be quieter.
The Bathroom: The bathroom was clean. However the jacuzzi tub in the bathroom looks old and worn.
The staff would make the beds everyday without fail and they would come by at another time to refill the mini bar with water, kids milk packs and pop.
The restaurants: This property has a lot of restaurants to chose from. However, beware that these restaurants are booked 2 to 3 days in advance. Even if you do get a booking it is when the entertainment programs begin. Leaving us having to choose between dinner and entertainment. They deliberately seem to push you to go for buffet.
There were 2 main buffet areas and 1 for princess family club (pirate theme) .
Unfortunately, the food served here is far from delicious. It is low quality and flavorless. We had upset stomachs throughout our stay. Look somewhere else for better food.
Lukasz
February 13, 2024
Our stay in resort was very pleasant. Very nice hotel. Good food and beautiful beach. Good for family vacation ! Only minus it they need add another Concierge because the line was long.
Amanda Courtney
February 11, 2024
Our family of 5 stayed at the Princess Riviera Family Club and it was great! I was a little worried before going because of reading some bad reviews and I don’t have any complaints. We’ve stayed at many 5 star resorts so it’s definitely not that we have low standards. A few special touches to mention were the sand buckets and toys for the kids, robes and slippers for everyone. The cleanliness was top notch. We never entered a single dirty bathroom the entire week. The buffets were great with many food choices and amazing friendly service. High end liquor and specialty coffee options. The ice cream shop was a huge hit with the kids and the kids pool area was perfect for our 4 and 6 year old. The fire show was very cool to watch. All three of our kids teared up when leaving it was such a great trip. We highly recommend especially for younger kids.
aide
February 3, 2024
Cleanness and well maintenance of the garden.
I did not like the we have to paid for show/dinner for kids activities.
Lucas
January 29, 2024
I took my family on vacation to this family princess resort. My daughters birthday landed on the first day of our vacation. (WEDNESDAY). When we checked in we started asking how we could reserve dinner reservations. They said we could NOT! Because after you check in you need to reserve with 48 hours anticipation. Which is beyond ridiculous. I asked for a manager. Not one person made any effort at the front desk. I lost Wednesday and Thursday night dinner reservations. Because i didnt know after you check in you have to wait 48 hours to reserve dinner reservations. So we are eating buffet for the first 2 days. Which wasnt that good. Everything tasted cheap and sloppy. Then i came with american dollars. I went up to the main reception. I need change for 100 dollars. Ok no problem heres your change. The next day i go get change again. They dont have change. The young lady says for me to walk outside and the luggage crew can possibly give me change. For the first 2 days i couldnt tip their waitere and waitresses. Which i felt completely embarrassed. These people work hard to bring your family food and drinks why not tip them for good service. All i wanted was tip money! The shows every night were cool. Beach was nice and pool areas are fun areas to be around. Be ready to waste your firet 2 nights of dinner reservations. Be ready with mexican pesos. And be ready to be ignored when you ask for a manager. Gustavo never came back with a manager and i waited for hours.
Whitehawk5383
January 15, 2024
This resort was amazing! It’s huge, clean, staff were amazing and food was always available and it was good 10/10 recommend booking the restaurants for supper we ate at 3 and were not disappointed. We will be coming back for sure!
We stayed in the family suite with a king bed and bunk with trundle. And loved it!
Rafael Carlin
January 30, 2024
Awesome place to stay, my daughter ❤️ the family club section. Staff is great and friendly!
ULRIKE
December 30, 2023
Loved the abundance of wildlife. Also the ice cream shop was great and the kids buffet was a great spot to dine. Much more intimate and quiet than the other massive dining halls. The restaurants were just ok. We had no food that truly wowed us. Reservations were a pain to make. Entertainment was good and so was the room service. We enjoyed the beach but the sun chairs are pretty close to one another. This property is definitely older and in need of some renovations. We will not be returning.
Douglas
December 24, 2023
The food was not good, and the room service food was not edible.
More information on chill out and the benefits of spending money on food.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 144
When you stay at Princess Family Club Riviera - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This luxury resort is 6.1 mi (9.9 km) from Playa del Carmen Main Beach and 7.6 mi (12.2 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buffet Family Club, one of the resort's 12 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 20 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 27254 square feet (2532 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 144 guestrooms featuring free minibar items and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buffet Family Club, one of the resort's 12 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 20 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 27254 square feet (2532 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 144 guestrooms featuring free minibar items and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Beach Volleyball
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Bar
Nightclub
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Playground
Kids' Club
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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