Cuu Long Hotel

Every thing is bad: - no hot tub (no thing changed after a plumber fixed up) - noisy A/C - bad quality linen (pillow, tower and blanket) - no tooth brush in room - the food is horrible on 1st floor, should not go here for lunch or dinner - very hot elevator - agreed pick up my shirt for laundry at 6.30 am but came at 6.15 when I was in toilet. Useless staff from reception to HKP. I stayed in room #509. Never come back.

I had the opportunity to stay at a hotel in My Tho city in June 2024, where the front desk staff were notably friendly and the breakfast was fairly comprehensive. My room, number 407, lacked windows and had a fairly hard bed, although the bathroom size was acceptable and there was a desk suitable for work. Despite these amenities, I find the hotel to be overpriced, charging 660k for the lowest rack rate. While the hotel features a rooftop bar, it is modestly equipped and the service there was disappointing. The staff at the rooftop bar lacked a basic understanding of customer service and hospitality, which greatly diminished my experience. Their insistence on closing promptly at 10 PM and rushing me to finish my drink was particularly frustrating. When I brought my concerns to the front desk, their only solution was to offer a 10% discount, which felt more dismissive than accommodating. This experience, along with other service issues, has left a sour taste in my mouth, not just for the hotel but for My Tho city as a whole. Unfortunately, I don’t foresee myself returning to either in the future.

Best hotel in my tho. Friendly staff and professional. River view. Buffet breakfast excellent. Central location. 1 hour 45 minutes from Tan Son Nhat airport. If come to Ho Chi Minh City by bus or car taxi. The best choice when staying in my tho. Will comeback again…