The Mooring Resort Reviews
The Mooring Resort
106, Wichit, Muang, ThailandView Hotel Details
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1 night
The Mooring Resort Guest Reviews
4.6/5
Great
62 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(62)
Positive reviews(62)
Reviews with photos/video(18)
Awesome stay(9)
Great service(8)
Loved the beach(5)
Quiet & comfortable(5)
Karen
Sea View Bungalow
Stayed in Feb 2024
Couples
4 review
Posted on Feb 20, 2024
The staff is nice and helpful. Beautiful beach outside the guest house. Yet, water there has bad smell and drainage is not good.
Response from Property: Dear Karen,Thank you for sharing your experience with us. We're delighted to hear that you found our staff to be nice and helpful, and that you enjoyed the beautiful beach just outside our bungalows. Regarding your concerns about the water quality and drainage issues, we understand your frustration. There were indeed issues with the public water system during your stay, but rest assured, we are taking immediate steps to address this to ensure a more comfortable experience for our guests in the future. We appreciate your valuable feedback and hope to welcome you back for an improved stay in the future.Kind regardsThe Mooring Resort Team
Samshanghai
Beach Front Bungalow
Stayed in Jan 2024
Couples
11 review
Outstanding
Posted on Jan 8, 2024
Great place to relax , beach front, great service especially from the 2 women at front desk…..highly recommend , already pur second time.
Response from Property: Dear Sam,Thank you for taking the time to share your wonderful experience at The Mooring Resort! We loved to hear that you found the surroundings, amenities, cleanliness, and service all deserving of a perfect 5-star rating. It's heartening to know that you had a great time relaxing at the beachfront and received excellent service, particularly from our lady's team at the front desk.We appreciate your recommendation and are thrilled to welcome you back for a second visit. Your continued support means a lot to us, and we look forward to providing you with another fantastic experience during your stay. If there's anything specific you enjoyed or any suggestions you have for improvement, we'd love to hear more details. Thank you again for choosing The Mooring Resort, and we can't wait to have you back for another enjoyable stay!Kindest regardsThe Mooring Resort Team
Guest User
Beach Front Bungalow
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 7, 2024
Nice cute little boutique resort right on the beach. Very nice location and extremely helpful staff. All was perfect.
Response from Property: Dear Guest,Thank you so much for your glowing review of The Mooring Resort! We're thrilled to hear that you found our resort to be the perfect getaway spot with its beautiful surroundings, top-notch amenities, cleanliness, and exceptional service. Our team works hard to ensure that every guest has a memorable experience, and it's rewarding to know that we hit the mark during your stay. We hope to welcome you back again soon for another unforgettable beachside retreat!Warm regardsThe Mooring Resort Team
Aiaz
Partial Sea View Bungalow
Stayed in Aug 2023
Solo travellers
5 review
Great
Posted on Aug 16, 2023
Hotel is good, I like style and location. But that time was super rainy and I tried to cancel the end of my trip, but they didn’t refund. But service is quite good, I forgot my staff there and they kindly send it as a parcel to my house in another city.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you enjoyed the style and location of our property. Your satisfaction is our top priority, and we're glad that you found our service to be up to your expectations.We do understand the inconvenience caused by the heavy rain during your stay, and we sincerely apologize for any disruption it may have caused. Regarding your cancellation request, we want to clarify our policy. As you mentioned, the weather conditions were beyond anyone's control, and unfortunately, cancellations made during such circumstances fall under our standard cancellation policy. We truly appreciate your understanding in this matter.On a brighter note, we're delighted to have been able to assist you in recovering your belongings that were left behind. It's part of our commitment to go the extra mile in providing exceptional service. Sending your belongings as a parcel to your house was the least we could do to ensure your convenience and satisfaction.Once again, we appreciate your valuable feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Your comfort and enjoyment are of utmost importance to us.Warm regards,The Mooring Resort Team
ChuaYW
Sea View Room
Stayed in Sep 2023
Friends
2 review
Amazing
Posted on Nov 4, 2023
Friendly staffs and serene environment.
Response from Property: Dear ChuaYW,Thank you for taking the time to share your review! We're delighted to hear that you had an excellent experience at our establishment. Our team takes pride in providing a friendly and welcoming atmosphere for our guests, and it's wonderful to know that you found our staff to be accommodating. We also appreciate your positive comments on the serene surroundings, as well as our top-notch amenities and cleanliness. Your feedback motivates us to maintain the high level of service and quality that you enjoyed. We look forward to welcoming you back in the future for another memorable stay.Best regardsThe Mooring Resort Team
Finefish
Sea View Bungalow
Stayed in Apr 2023
Family
7 review
Amazing
Posted on Apr 5, 2023
The room and service were fine. Would be nice to have the breakfast included. For sunset/sunrise view have to go the other beach.
Response from Property: Dear Finefish,Thank you for taking the time to share your experience at the Mooring Resort. We are delighted to hear that you were satisfied with the quality of our bungalow, service, room cleanliness, and amenities.Regarding breakfast, we appreciate your feedback. However, we would like to clarify that during the booking process, guests are given the option to add breakfast to their reservation at an additional cost. If a guest chooses not to include breakfast at the time of booking, it will not be included in their reservation. Nonetheless, guests are always welcome to purchase breakfast at our partner restaurant.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back to the Mooring Resort soon.Best regards,The Mooring Resort Team
Ayman
Beach Front Bungalow
Stayed in May 2023
Couples
1 review
Very Good
Posted on May 29, 2023
Very good
Response from Property: Dear Ayman,Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a very good experience with us. It's always gratifying to know that our efforts are appreciated by our valued customers like you.We’d be happy to welcome you again at The Mooring Resort next time you'll visit Phuket. Do refer us to your friends and family for their next destination.Kind regardsThe Mooring Resort Team
Guest User
Beach Front Bungalow
Stayed in Jan 2023
Couples
1 review
Amazing
Posted on Jan 8, 2023
Great hotel............beach villa is perfect, 5 meters from the sea water, clean, spacious, staff very friendly and available, restaurants nad bar available nearby, beach clean and safe.
SLM
Garden View Bungalow
Stayed in Jul 2022
Family
1 review
Outstanding
Posted on Aug 2, 2022
Very private resort . Nice location at the end of village. 5mins Crossing during low tide to the other bay where has nice sand beach and restaurants, kayak /sailing school called Sailing in Asia are the highlights of this area. Enchanted.
Response from Property: Thank you so much for your 5 points review. We’d be happy to welcome you again in our little paradise! Do refer us to your friends and family for their next destination. Kindest regards The Mooring Resort Team
Pin1994
Sea View Room
Stayed in Jul 2021
Solo travellers
8 review
Outstanding
Posted on Jul 4, 2021
The room was so clean and good view. I love how we can walk to the beach from the resort. This area is very local. You can eat spicy papaya salad on the beach and the beach is very beautiful as week. The resort also offers you free kayak which is cool! Staffs were so nice especially Joy! Thank you so much for helping me in everything. I would come back again!
Response from Property: Thank you so much for your 5 stars review.We love reading that you enjoyed your stay with us at The Mooring Resort.It was nice to meet and talk with you & we will be more than happy to welcome you again at The Mooring Resort next time you'll visit Phuket.Cheers!The Mooring Resort Team
Chittyan
Garden View Bungalow
Stayed in Jul 2023
Family
6 review
Outstanding
Posted on Jul 13, 2023
Those who like quietness must come and experience this hotel in the Panwa area. The hotel enjoys a private beach, the rooms are clean and tidy, and the bedding is comfortable. Moreover, the configuration and location of the room make the room very cool, and we feel very comfortable when we turn on the fan every day.
The hotel does not have a restaurant, you can dine in the nearby restaurant or ask the hotel to help you order meals in other restaurants. There is also a local family restaurant two steps away nearby.
If there is any problem, it is that the beach in front of the hotel has a lot of corals, which is not convenient for swimming in the sea. But a little further to the right leads to another beach with very fine sand.
Joy at the front desk is a super cute and enthusiastic girl.
I hope that next time I have the opportunity to bring my family to stay for a longer period of time.
Original TextTranslated by Google
6/8
Response from Property: Dear Chittyan,Thank you for sharing your experience at The Mooring Resort together with nice photos..We are delighted to hear that you enjoyed the tranquillity and privacy we offer, along with the pristine beach and clean, comfortable rooms. We understand the importance of a cool and pleasant environment, and we're glad that the room configuration and location provided a refreshing atmosphere for you.We are pleased to know that you appreciate our partner restaurant on site and dining options nearby as well as that our staff was helpful in assisting you with reservations. Additionally, it's great to hear that you discovered a local family restaurant just a short walk away, providing you with even more dining choices.We appreciate your feedback regarding the coral at one area on the beach in front of the hotel. While it may limit swimming directly in that precise area, we're glad you found our beach nearby with soft sand. We're thrilled to hear that Joy at the front desk made a positive impression with her warmth and enthusiasm. We'll be sure to pass along your kind words to her.Thank you for considering bringing your family for an extended stay in the future. We look forward to welcoming you all back and providing you with another memorable experience. If there's anything else we can assist you with, please don't hesitate to let us know.Best regardsThe Mooring Resort Team
sky_9527
Partial Sea View Bungalow
Stayed in May 2023
Couples
2 review
Outstanding
Posted on May 30, 2023
The environment is good, the beach is suitable for swimming, and the nearby restaurant has a great sea view.
Original TextTranslated by Google
Response from Property: Dear sky_9527,Thank you for your great review with nice photos and videos of our beach!We're glad to hear that you enjoyed our peaceful beachfront location and found the beach suitable for swimming. It's wonderful that you also appreciated the fantastic ocean views at the our partner restaurant on site. We hope you had a memorable experience and look forward to welcoming you back soon!Best regards The Mooring Resort Team
82niandebeibingyang
Sea View Bungalow
Stayed in Apr 2023
Couples
1 review
Great
Posted on Apr 30, 2023
Disadvantages The location is remote, the hotel restaurant is 20 minutes away from the city, and Patong is 35 minutes away. The room was full when I stayed. Due to language communication problems, the room rate is 600 per day. The advantages are quiet and private. The private beach comes with a kayak. After the solution was fruitless, I helped me solve some of the losses and refresh my cognition. I will still decide next time.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us.We truly appreciate your valuable feedback and are delighted to learn that you enjoyed the tranquil and secluded ambiance of our hotel, the private beach, and the pristine condition of our facilities. We are honored that you found our hotel to be of five-star caliber and would recommend us to others.We sincerely apologize for any inconvenience caused by the language communication issue during your stay. Please note that the higher room rate was due to the additional third guest in your room. We are committed to enhancing our communication with guests to prevent similar incidents in the future. We also understand that our location may not be convenient for everyone, but we hope that our serene and peaceful environment compensates for it.We regret that we could not fully resolve all the issues you experienced during your stay. However, we are grateful that we were able to assist you with some of the losses and appreciate your understanding.We would love to have the privilege of welcoming you back in the future and providing you with an even more exceptional experience. Thank you for choosing our hotel for your stay.Best regardsThe Mooring Resort Team
Guest User
Sea View Bungalow
Stayed in Mar 2023
Solo travellers
5 review
Posted on Mar 21, 2023
There are a lot of flies nearby, because the garbage on the beach is piled up directly. The sea view service is okay, the food is relatively small, and travel is not very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to leave a review. We appreciate your feedback and are happy to hear that you enjoy our service and ocean views. However, we would like to clarify that there is no litter on our beaches. We take pride in maintaining a clean and pleasant environment and work hard to ensure that our beach areas are free of any litter or debris. We are sorry if any misunderstanding has led you to think this way. Please know that we are committed to providing a comfortable and memorable experience for all our guests, and we will continue to strive to maintain high standards of cleanliness and sanitation. Thanks again for your feedback, and we hope to have the opportunity to welcome you back in the future. Sincerely, The Mooring Resort Team Dear guest, Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you enjoyed the service and sea view. However, we would like to clarify that we do not have any garbage on the beach. We take pride in maintaining a clean and enjoyable environment for all of our guests, and we work diligently to ensure that our beach area is free of any litter or debris. We apologize for any confusion that may have led you to believe otherwise. Please know that we are committed to providing a comfortable and memorable experience for all of our guests, and we will continue to strive towards maintaining a high standard of cleanliness and hygiene. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, The Mooring Resort Team
Guest User
Sea View Bungalow
Stayed in Feb 2023
Couples
4 review
Outstanding
Posted on Mar 1, 2023
A small and beautiful resort hotel, the interior facilities of the room are complete, and the details are in place. There are many usb charging ports on the desk, which is convenient for charging many devices at the same time. Go with the plant landscaping, the swimming pool is very clean, the staff are very enthusiastic, and will solve the problem patiently. The hotel can provide motorcycle rental, which is very cheap. It takes two or three minutes to ride a motorcycle to the convenience. The dou around the hotel is very quiet, except The sound of birds chirping and the sound of waves, there will be no noise, it is suitable for a quiet stay for a few days, the beach where the hotel is located is average, this is not the mainstream commercial area of Phuket Island, it is relatively remote, but that is what makes it so Quiet environment
Original TextTranslated by Google
Response from Property: Dear reviewer, thank you for sharing your experience at the resort. We're delighted to hear that you enjoyed the room's complete amenities and thoughtful details, such as the multiple USB charging ports on the desk. We're also glad you appreciate the simplicity, textured soft furnishings, well-maintained pool and beautiful landscaping. Our team takes great pride in providing friendly and patient service to our guests and we are happy to hear that we have met your expectations. We're also glad you found our motorcycle rentals affordable, convenient, and within easy reach of a nearby convenience store. As you mentioned, the hotel is in a quiet and peaceful area with only the sounds of nature, perfect for people who want to relax and unwind. We appreciate your feedback about the beach, and while it may not be a mainstream commercial area, we hope the tranquility and tranquility around it makes up for that. We hope to have the opportunity to welcome you again and provide you with another pleasant stay. Sincerely, The Hotel Management TeamDear Guest,Thank you for sharing your experience at the Mooring Resort. We're thrilled to hear that you enjoyed the complete and well-appointed facilities of the room, as well as the thoughtful details like the multiple USB charging ports on the desk. We're also glad that you appreciate the simple and textured soft furnishings, well-maintained pool, and beautifully landscaped surroundings. Our team takes great pride in providing friendly and patient service to our guests, and we're happy to hear that we met your expectations. We're also pleased that you found our motorcycle rentals to be affordable and convenient, and that you were able to easily access the nearby convenience store. As you mentioned, the hotel's location in a quiet and peaceful area with only the sounds of nature is perfect for those looking to unwind and relax. We appreciate your feedback about the beach, and while it may not be a mainstream commercial area, we hope that the tranquility and serenity of the surroundings more than make up for it.We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.Best regards,The Mooring Resort Team
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