Guest User
June 20, 2024
We stayed at this hotel in August 2023 for seven days. Although the hotel is a bit far from the city, it has a convenient bus station nearby, making trips to Chania quite enjoyable. We highly recommend this hotel if you plan to visit. You can also rent a car from the hotel lobby at a good rate, especially if you rent for more than five days. We had an issue with our travel agency, but the hotel staff was incredibly helpful and did their best to assist us. We were given a room in the main building, which was ideal as it was close to everything, including the main restaurant and the pools. The room was spacious, exceptionally clean, and had a view of the pool. Despite being near the main pools, it was surprisingly quiet, allowing for relaxing moments. The pools are large, with a gently sloping entry for kids. However, the sunbeds get occupied quickly, so you need to reserve your spot early. The drinks and cocktails were excellent. There is also a dedicated pool for kids with a water slide, and nearby, they serve gyros, ice cream, and drinks. The food in the main restaurant, while not very diverse, was good. The drinks were enjoyable, and the table service was impeccable. The staff worked efficiently and were very helpful. During the weekends, there was live saxophone music and champagne. The activities for kids were not great, and the entertainment was mediocre. They did organize a festival with cold drinks, kebabs, and hot dogs. By the main pool, they serve pizza, fruit, and ice cream, with waiters bringing drinks directly to you. A highlight is the option to dine at their à la carte restaurants three times for free. We tried the Greek, steakhouse, and Italian restaurants, and the food was exceptional, as was the service. The beach was well-organized, with plenty of sunbeds, and was very clean. Although there isn't a beach bar, the waiters come quickly to serve drinks. We even saw people from other hotels coming over and paying to enjoy the pools and dine there. Having stayed at other all-inclusive hotels in Greece, we found Euphoria to be the best in terms of service and food.