We stayed at the hotel twice, for one night, at the start and end of a trip. The scores would have been better if this were based on the second visit. On the first visit the staff were surly and generally unhelpful, this was not the case on the second visit, so the balanced score was 3 (average). Cyprus hotels need to stop closing restaurants at this end of the season. People visit hotels to use the facilities not be told they are closed as was the case for us. Saying that the restaurants immediately walkable are fine for all different price points, and all cheaper than the hotels. The grass around the pool area needs better maintenance and the beds are tired an uncomfortable. Renovated rooms are nice. We had a junior suite which had a lovely big balcony and hot tub as well as sun beds (again not very comfortable). Room had all one needed and was clean. No bath but a large shower. The mini bar is emptied on purpose although you can get it filled up. A weird one was when I asked reception about some ice I was told in the same surly tone I would be charged 2 euros for it! Room Service did NOT make any charged. This might be linked to the all inclusive package?