Guest User
February 18, 2024
Interior 9/10 Service 7/10 Food 4/10 SPA facilities 4/10 Price - overprised ( 5400 nok for 2 persons: 1 night stay, 2hours SPA zone, dinner: main course, 1 coctail and desert, breakfest. Really nice interior design place but totally need reorganized service, food and SPA zone. Waittress in a reastaurant: seems like they dont know what they were doing. Asked something, said that they gonna confirm, byt never get back to us with confirmation. Waitting drinks and food really long, some of them came not on the same time. Medium beef was totally raw, asked to do new but medium, went back with another one the same raw. Asked third time: offered to have entrecote- last one was good. But the other one was sitting with a cold food waitting for another's medium beef. They asked if we wanna to change both to have warm, but we wasnt able to went the food again soo long. Having 2 courses menu included in a package ( difference from a package without dinner was 2000 nok), there was no choises: main course beef, deserr cremebrule. I asked what they do if the customers are vegan or doesnt like something, they said: you have to mark in a alergies before you come, but we didnt knew this information and we didnt thought that not eating meat is the same as alergy. Finally I got fish. Ceaser salads- cost 300 nok- but they was really bad: big letuce, dry chicken too much of dried bread pieces and some kinf of fried things inside. SPA zone: smal, cold and not cosy and relaxing. Inside zone was open with outside and being in a warm water or after hot sauna it can get easily sick. Too much noise of the drunk people. Not comfortable relaxing beds by pool- just some sitting places. The water in a swiming pool- cold. This is our experience. Just two people from restaurant tryed to cover all the feils. Receptionist even havent ask if we was there before or not- just gave the key and no information about everything. I think it is overprised for the quality of relaxing weekend😬