Verified traveler
July 24, 2023
Canceled shortly after checking in.
Room was deplorable! Dirty stained bed cover, sheets with cigarette burns, coch stained and dirty, smell of cigarettes although it was supposed to be a non-smoker room. Bathroom and vanity were filthy. Urine on toilet seat, not flushed; dirty black footprints all over floor in bathroom, tub was just as bad. Went to ask for refund and another person had come in and asked for a clean room, that this would be his 3rd roomto see if it was clean that the other 2 were worse if not just as filthy as ours if not worse.