Montigo Resort Nongsa

Montigo Resort Nongsa Reviews

Montigo Resort Nongsa

Jl. Hang Lekiu, Sambau, Kecamatan, Nongsa, IndonesiaView Hotel Details
Montigo Resort Nongsa
Montigo Resort NongsaMontigo Resort NongsaMontigo Resort Nongsa
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Montigo Resort Nongsa Guest Reviews

4.3/5
Very Good
231 review
Verified reviews
Location4.1
Amenities4.2
Service4.6
Cleanliness4.4
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All Reviews(231)
Positive reviews(223)
Reviews with photos/video(121)
Friendly host(133)
Loved the view(39)
Delicious breakfast(30)
Great swimming pool(26)
Large rooms(12)
Perfect for kids(8)
Strange smell in room(8)
Delicious buffet(7)
Negative reviews(8)
Guest User
Premier Three Bedroom Classic Villa
Stayed in Apr 2024
Family
4 review
4.0/5
Very Good
Posted on May 1, 2024
We rented a three-bedroom villa for my family for 2 days, really on the outside everything is very tidy, very clean, everyone who works is very nice, but my discontent is that the villas inside are really nice and unfortunately the pool pump is not working, it is very obviously that the pool water is very still.
Anonymous User
Premier One Bedroom Villa
Stayed in Apr 2024
Couples
1 review
4.0/5
Very Good
Posted on Apr 30, 2024
Resort was close to nongsa ferry terminal. Lots of activities to do inside the resort. Room was clean and nice. Service was excellent. Good to be here if you want to chill and relax. Only downside is not near to any shopping mall.
Rmc2021
Deluxe Two Bedroom Hill side Villa
Stayed in Apr 2024
Family
3 review
4.2/5
Very Good
Posted on Apr 26, 2024
Amazing view from your villa! We had a fun quick stay for 1 night Aircon a little warm - besides that great stay. Really good for team bonding get aways
Response from Property: Hi Rmc2021We are happy to learn you had great stay with us, look forward to welcoming back to our resortsRegardsTita HanggrainiRevenue Manager
Guest User
Premier One Bedroom Villa
Stayed in Mar 2024
Couples
2 review
4.5/5
Great
Posted on Apr 1, 2024
Impeccable service by the staffs. They were helpful in assisting with our needs. Great place facing the sea, the sunset is a must-catch! There are total 4 restaurants in the resort, however vegetarians are limited to just Tadd’s restaurant - where dishes such as Nasi Goreng and Mee Goreng are customisable to cater to such dietary preferences. For breakfast there are fruits, bread, sweet potato, roti prata, omelette station and much more variety. Price is on the higher end if you are dining here for lunch and dinner.
Response from Property: Dear Guest UserThank you for the review, appreciate it.We have taken note some feedback related to our food, will look into this for our improvement.Once again thank you for the review and hope to see you again in our resortRegardsTita Hanggraini Revenue Manager - Montigo Resort Nongsa
Swooshi Lee
Deluxe Two Bedroom Hill side Villa
Stayed in Mar 2024
Family
3 review
3.2/5
Posted on Mar 26, 2024
Upon arrival front desk gave confusing info about our booking. Told us to top up more if we wanted to be near each other when we had already overbooked & paid premium prices. Realised mistake only when we got keys to villa. Made front desk reverse the top-up charge as our villas could accommodate 10pax when there were only 6 of us. Request to cancel 1 villa was rejected. Postponement of 1 villa for a later date was thankfully approved. Trip.com was difficult but hotel was accommodating. Facilities looked worn & problematic. Water from tap in master bedrm was yellowish. Pool pump not working well so water looked a little murky. Underwater pool lamp was intermittent. One even fell out. Dangerous yet not fixed. TV remote not working, had to get staff to check & replace batteries. Aircon made noises when louvres moved. Toiletries were of low quality, couldn’t even compare with 3-star hotels. Food pricing exorbitant. A warung meal cost 2 million for 6 pax. To get private hire to drive us out for seafood would cost us only 50% of that. But that meant time wasted & less time for chillax. Breakfast had wide variety but tea & coffee were limited to 2 choices from dispensers like seminar style. Other options were chargeable. Bread & pastries were not exactly fresh. Only consolation for trip was the nice sea view plus very friendly & helpful staff, especially the buggy drivers. Technician even helped fix loose screw on my mom’s wheelchair. That made the stay more pleasant. Kudos to the staff! As a 5-star resort, we felt standards were short. Hope things improve when we next visit as we truly like the relaxing environment away from the crowd.
Response from Property: Dear Swooshi Lee,Thank you for taking times for the reviews, appreciate it!We do apology for some inconvenient caused during your stay with us. We have taken note carefully every feedback for our improvement in every concern department.We hope to win you back to our resort!RegardsTita HanggrainiRevenue Manager- Montigo Resort Nongsa
Guest User
Deluxe Two Bedroom Hill side Villa
Stayed in Mar 2024
Family
1 review
3.0/5
Posted on May 2, 2024
Room was old and tired. There was a bad smell in the bathroom which we complained about and the staff came and installed aromatherapy and an air purifier. By aromatherapy, they meant burning essential oils which mask off the smell. The air purifier was a cheap water based kind that looks more like a humidifier. We had DIY bbq dinner which was a great experience but expensive. We brought our own wine. Breakfast was alright but nothing special. Having our own pool was great. Overall, it was underwhelming and we would not go again.
Lynn
Premier One Bedroom Villa
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 18, 2024
We are a family of 2 adults with a toddler staying at the premier one bedroom studio. It is my husbands birthday and the staff came by with a surprise cake and song. Thank you to the team for the efforts in decorating the room for birthday boy. A few issues happened during our stay but the service crew attended to them swiftly: room door could not open due to low battery and we were assigned the wrong room ( deluxe instead of premier). The service crew works 24 hr and responds very quickly to our WhatsApp inquiries. They drove my hubby around 4am midnight to collect grab delivery . Premier room is so much better in my opinion, for the view and the smart tv. Room is clean and bed is the soft type. The service staff are all very friendly, smiley and children loving. Buffet breakfast is good, widespread options. Toddler gets complimentary breakfast. Our favourite highlights are: the view of the sea through the bathroom windows and balcony, spa next to the sea breeze, the Pandan drinks at the spa, playing at our own swimming pool, lunch at tadd restaurant is the best, the atv experience is worth a try, play area for kids at tilo kids club. We love the buggy service , my son likes to sit with the driver. Probably one thing the resort can consider upgrading is the food quality. Food is decent but for the price, it can be better comparing to other Singapore restaurants nowadays. Overall we love the experience , the vibes, the people and we hope to come back again.
6/8
Response from Property: Hi LynnThank you for taking times to review our resort.We happy to understand that you had good stay with us, and we have take note some point related to room and breakfast. This has been informed to our related department for our improvement.Hope to see you again in our resortRegardsTita Hanggraini Revenue Manager - Montigo Resort Nongsa
Guest User
Premier One Bedroom Villa
Stayed in Apr 2024
Couples
1 review
3.2/5
Posted on Apr 20, 2024
The villa is too empty it’s not cosy enough but the view was amazing
KaiMingNg
Deluxe Two Bedroom Hill side Villa
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Great accommodation, staff were extremely kind and helpful. A superb stay however the Villa pool could be better as it kept draining and remain half pool filled during the 2nd day stay but honestly not too much of an upset as there are 2 other big pools near to the resort’s eateries. Overall, 5/5! 👍
Response from Property: Hi KaiMingNg,Thank you for your review and glad you have good stay with us. We will inform to concern department pertaining private at villa for improvement.RegardsTita Hanggraini Revenue Manager
bimbotraveller
Deluxe Two Bedroom Hilltop Villa
Stayed in Feb 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Feb 29, 2024
2nd time staying here. This time I'm staying alone at 2 bedroom hillside villa. Location is very near the ferry terminal. The hotel provide free shuttle to and from hotel. Great customer service. Very clean room. Food is alright. Stayed on weekdays so it was a bit quiet and scary for 1 person to stay in a huge villa. Got to walk around and explore the resort. Visited the animals corner where they had rabbits and chickens. Room service was good and fast. Buggy service too. Overall I like the ambience.
Response from Property: Hi Bimbotraveller,Thank you for stay back at our resort for your 2nd visit and glad you had good stay. We would like recommend you to bring friends or family to stay at our resort on your next visit, the more the merrier!RegardsTita Hanggraini Revenue Manager
LINUSLIM47
Premier One Bedroom Villa
Stayed in Feb 2024
Couples
9 review
5.0/5
Outstanding
Posted on Mar 1, 2024
This resort is like a wonderland full of activities to try out. The view from the room was spectacular overlooking the sea. Service was 10/10 with friendly and accommodative staff. Shoutout to Dennis for making our stay a pleasant one and his commendable hospitality. Will definitely come back again.
Response from Property: Hi Linuslim47,Thank you for the review and glad to learn you had great stay with us. We happy that Denis was taking good care of you during your stay. Look forward to welcoming you back in our resort!RegardsTita Hanggraini Revenue Manager
Anonymous User
Deluxe Two Bedroom Hilltop Villa
Stayed in Feb 2024
Friends
1 review
4.5/5
Great
Posted on Feb 27, 2024
Besides the far location from town, everything else is worth every penny! A good short staycation location.
Response from Property: Dear Value Guest,Happy to learn you have great stay with us. Look forward to welcoming you back!RegardsTita Hanggraini Revenue Manager
Feli He
Premier One Bedroom Villa
Stayed in Feb 2024
Couples
9 review
4.2/5
Very Good
Posted on Feb 26, 2024
Very nice view from the room. Breakfast was good. Went there for my birthday celebration, had an unforgettable stay and will go back again.
Response from Property: Hi Feli He,Glad to learn you had great experience during your stay with us. See you again in the near future!RegardsTita Hanggraini Revenue Manager
Aiden Psh
Deluxe Two Bedroom Hill side Villa
Stayed in Feb 2024
Friends
4 review
4.5/5
Great
Posted on Feb 18, 2024
The sunset from the private pool is a worthy sight. Having a bungee to drive you around is a treat. Everything is clean if only it was more well maintained. The staff are very polite. Great service.
Response from Property: Hi Aiden Psh, Glad to learn you had good stay with us. Hope to see you again in our resort!RegardsTita Hanggraini Revenue Manager
Guest User
Premier One Bedroom Villa
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The villa was clean and very spacious. TV is a bit small compared to the room size. Love the pool with the unblocked sea view. We stayed 2 nights and there was daily make-up room and turn-down service. Buggy service was fast and easy, just need to whatsapp and it arrived within 10min. Breakfast spread at Tadd's was very good, many varieties. The wellness spa was great too, enjoyed the massage sessions with them. Many varieties for the bbq buffet dinner at Tiigo beach club.
6/8
Response from Property: Dear Value Guest,Thank you for your review, appreciate it! Happy to learn you had great stay with us, see you again on your next visit!RegardsTita Hanggraini Revenue Manager