Ramada by Wyndham Niagara Falls/Fallsview Reviews

The 3 rooms we rented were full of ants. They sent in someone to clean and put out ant traps, didn’t help to get rid of them. We were not moved to different rooms. We were on the third floor. The staff was super friendly. The beds were not comfortable.

Love the Heart shape tub and balcony!!!! will defiantly be coming back in the future!!

I was told to switch from Ramada to Travel lodge with breakfast included. But when i was there. There is no breakfast.

Nothing to say staff are good

first of all we were originally booked at ramada and were told one day before check in that we were being moved to the travelodge on lundys lane which is a 10 minute drive to fallsview!!! this was totally unacceptable beacause we had to take a taxi to the concert at fallsview!! in addition the travelodge was a lower star rating , dirty room not well kept. other people we met there were also diverted to travelodge.. we will be contacting ramada head office to be compensated for this inconvenience

Booked 2 night stay with Ramada hotel in Niagara Falls. Hotel had construction going on so we were asked to go to the Quality Inn at 5234 Ferry Street, Reception at Ramada hotel assured me it was a nice place to stay, as I never stayed there before. Checked in to hotel room was facing a horrible view. Looking at trash, shady people and behaviour. I didn’t feel comfortable at all and asked to have my room changed. I also asked to be moved as I just had surgery and it was quite a distance from the elevator. My room that I was moved to had a broken shower (it ran but water went everywhere because facet was broken) air conditioner was not working properly, went to use coffee maker but was broken, went down to Lobby to buy a coffee from there machine but it was broken,pool area was dirty so we didn’t swim,hot tub not working a board was covering it. The staff were kind, checked out Friday night as I wasn’t comfortable.

Wi-Fi was so limited

Elevators did not work properly, the doors would open before being on the correct floor. Additional parking fee and $120 cleaning fee added in during check-out but we were not informed when booking or checking in. Charged for an extra day of parking for the morning we checked out. No mini fridge in room. Ice machines broken on 2 of 3 floors. For the price paid with all of the additional surprise fees, we could have stayed at a much nicer hotel.

Very outdated and looked dingy.

location

For the most part all is fine. Just surprised that advertising "parking available" did not specify $20 plus tax per night.

It's a clean and nice room. There was an iHop on the first floor, so I had a delicious breakfast! It was a fun trip. I recommend it.

Easy check in. No waiting. Nice staff.

Staff was not knowledgeable and room Tv was not working. Poor service.