Potique Hotel

Potique Hotel Reviews

Potique Hotel

22 Đường Hùng Vương, Nha Trang, VietnamView Hotel Details
Potique Hotel
Potique HotelPotique HotelPotique Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Potique Hotel Guest Reviews

4.7/5
Amazing
54 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All Reviews(54)
Positive reviews(52)
Reviews with photos/video(21)
Great service(29)
Awesome stay(22)
Clean and tidy(15)
Delicious breakfast(13)
Loved the beach(7)
Great swimming pool(7)
Close to beach(5)
Negative reviews(2)
Guest User
Deluxe Ocean Room
Stayed in Mar 2024
Couples
16 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The location of the hotel is okay, not those hotel located just across the harbour front but it is quiet and convenient enough. The hotel exterior no need to mentioned but very nice and cozy. Hotel room is huge and my husband and I slept like babies all 4 nights straight, the mattress and pillows are just perfect. Their buffet breakfast is not the type could surprise you but be fair they are okay with the taste and variety. Staff are very nice there and welcoming you as always. Special thanks to receptionist Nov Anh, she is very professional with all the questions and enquiries you made. Other staff may not quite understand what you were asking but they all try their best to accommodate while your stay. Potique Hotel has a private beach in front of Novotel Hotel, we went there twice and enjoyed very much. They provide towels and sunbath chairs with umbrella. Sadly the service close at 5pm, but you can still keep their towels with you after 5pm and pass them to reception when you finish. Apart from this, one day I came back early (around 1-2pm) and probably disturb the cleaning ladies. I already mention we will stay outside at sitting area and wait until they finish, but seems she still get pissed with us with a sad face. That night we don’t have enough tissue paper and toilet roll inside the room….. Overall, I enjoyed our stay very very much, friendly staff is what delighted us always when we come back from travelling outside. Thank you for providing us a special stay at Nha Trang.
Response from Property: Dear Valued Guest,Thank you very much for staying with us during your recent trip to Nha Trang and taking time to share your lovely experience with other travellers. Your honest feedback allows us to continually improve and provide exceptional guest experiences.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations. The feedback concerning the beach service closing time is valuable. We understand the importance of maximizing your beach enjoyment and will explore the possibility of extending service hours based on guest preferences like yoursWe sincerely apologize for the inconvenience you experienced with housekeeping. We aim to ensure a seamless guest experience, and clear communication with our room attendant regarding occupied rooms is paramount. We will take steps to improve communication protocols to prevent such occurrences in the future.It's delighted to know hat you thoroughly enjoyed your time with us. The satisfaction of our guests is our top priority, and we are thrilled to have made your stay in Nha Trang truly special.We eagerly await the opportunity to welcome you back to Potique Hotel for another exceptional experienceBest regards,The Potique Hotel Management team
Flowering
Deluxe Ocean Room
Stayed in Jan 2024
Friends
18 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Location is good and convenient to the beach with a good service
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you like our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Guest User
Deluxe Ocean Room
Stayed in Aug 2023
Family
1 review
4.7/5
Amazing
Posted on Aug 28, 2023
The service is good, their staffs are very nice and helpful. The location is good, near centre of the city and 5 mins to the beautiful beach.
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel and sharing a great review. We are happy to know that you like our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Cherry888
Deluxe Room
Stayed in Sep 2022
Friends
45 review
4.0/5
Very Good
Posted on Sep 20, 2022
The first room assigned was noisy. Hotel staff quickly changed to a much quieter room. Staff was friendly. The sunrise can be seen from the hotel top.
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are delighted to know that you enjoyed your stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back soon.Regards,Potique Hotel's Management team.
Guest User
Classic Room
Stayed in Nov 2022
Family
1 review
5.0/5
Outstanding
Posted on Nov 13, 2022
This hotel is the best choice I made during this trip. Beach is close, beach chair is ready, rooftop pool is nice, breakfast is also good. A bit smaller than other 5 stars but the service level is very high. and price-wise, it is also beat deal.
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are delighted to know that you enjoyed your stay with us as well as the breakfast. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Regards,Potique Hotel's Management team.
SIU LAN
Deluxe Ocean Room
Stayed in Feb 2023
Couples
3 review
5.0/5
Outstanding
Posted on Mar 23, 2023
Our stay was perfect, everything just perfect.
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you enjoyed your stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team.
Guest User
Royal Suite
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 3, 2024
Treasure Hotel. The Royal Suite is a no-brainer. The waiters are very nice. The club is very nice. Afternoon tea every day and cocktails every night are free. Breakfast comes with an extra seasonal fruit. Brothers. Go
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel and sharing a great review. We are happy to know that you enjoyed your stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Anonymous User
Classic Room
Stayed in Apr 2024
Couples
6 review
4.7/5
Amazing
Posted on May 2, 2024
The hotel's design aesthetics are very good. We were upgraded to a new room on site, but unfortunately there was no window facing outwards, only an inner window. I don't know why there were so many small flying insects in the hotel toilet, maybe the water pipes were not properly handled.
Original TextTranslated by Google
6/8
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel and sharing your experience. We're delighted you enjoyed our design. We apologize for the inconvenience you encountered in your room, and we'll investigate this issue for improving our service quality. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
AndreyMoscow
Suite
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Excellent hotel, service at the highest level, the staff is very responsive, there is parking for a bike, there are many cafes and restaurants around, the breakfasts are also very decent, people were very pleased, the pool on the roof is also super
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel and sharing a great review. We are happy to know that you enjoyed your stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
rainsand
Deluxe Room
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The room price is expensive for Nha Trang city center. However, I feel that the hotel is still good, indeed better than those five-diamond hotels that cost 300 to 400 yuan. Maybe because it's new and the design is better. Airy and not that noisy. Worth staying.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you enjoyed your stay with us. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Guest User
Classic Room
Stayed in Dec 2023
Business travellers
21 review
5.0/5
Outstanding
Posted on Dec 21, 2023
The breakfast is rich, the rooms are new, clean and hygienic, and the decoration is in accordance with five-star standards. There is an infinity swimming pool. The front desk reception is very good. The price/performance ratio is similar to that of the InterContinental Hotel.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you like our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
천상지화
Deluxe Ocean Room
Stayed in May 2024
Couples
13 review
4.7/5
Amazing
Posted on May 16, 2024
Facilities, service, excellent location, somewhat good breakfast, delicious Good value for money Good for couples, not recommended for friends
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you like our service and facilities. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Guest User
Classic Room
Stayed in Nov 2023
Couples
3 review
4.7/5
Amazing
Posted on Nov 15, 2023
The hotel was clean and the room was nice. First of all, the staff were so friendly that I definitely want to visit again. The welcome tea and welcome fruit were also nice.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel. We are happy to know that you like our service. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team
Aicijipigu
Suite
Stayed in Apr 2024
Friends
3 review
3.0/5
Posted on Apr 30, 2024
Friends, I stepped on the thunder 1. The room has a smell, which should be the smell of wood or bamboo. It is very strong. It will only become lighter after staying for a long time or using the air conditioner for a long time. The core reason is that the ventilation of the room is a big problem. We booked a room with windows, but it turned out to be a fake window 2. The facilities in the room are relatively old, and the hand soap and shower gel can't even be pressed 3. The wifi signal is extremely poor 4. The hotel service is still good, and the staff are nice 5. The coffee for breakfast is good
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Potique Hotel. We appreciate your detailed review and apologize for any inconvenience you experienced during your time with us. Rest assured, we are taking steps to address these issues promptly to improve the overall guest experience.We are pleased to hear that you found our staff to be friendly and accommodating, and we will continue to strive for excellence in service delivery.Once again, we apologize for any shortcomings you experienced and appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back to Potique Hotel in the future and provide you with a more pleasant and satisfying stay.Best regards,Potique Hotel's Management team
Guest User
Classic Room
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 17, 2023
The clean facilities, unique interior, friendly service from the staff, and cozy bedding were perfect. However, since there are so many budget hotels in Nha Trang, the price may seem a bit expensive, but considering the satisfactory service, accessibility to the city, and the fact that it is a new building, I think it is not a bad choice. There were many kinds of breakfast, so I couldn't try them all, but there was also banh xeo and rice noodles. The coffee served separately was delicious and seemed to be made at the cafe. I always use the gym, and it had the best facilities among the hotels I've been to in Nha Trang. The swimming pool was a little larger than that of a 4-star hotel, but the number of sunbeds seemed insufficient. I felt they were considerate of Koreans by giving them a piece of paper with Korean language information about major facilities.
Original TextTranslated by Google
6/10
Response from Property: Dear Valued Guest,Thank you very much for choosing Potique Hotel and sharing a great review. We are happy to know that you like our service. Our property and passionate colleagues are working hard everyday to make your stay more memorable and comfortable.We look forward to welcoming you back to Potique Hotel soon.Best regards,Potique Hotel's Management team