4 rating because the room we stayed in was beautiful, Esthwaite room, four poster bed, spa bath, beautiful view. Staff are courteous. The hotel is beautiful and the grounds in which it stands are stunning. The hotel is away from the hustle and bustle of main villages, towns etc, which made our stay worse because of situations stated..., We were told upon arrival, Good Friday , that they didn’t have a chef for the weekend so no evening meals were available (at an extra cost to us) . We weren’t notified of this before arrival ( it would’ve been courteous to have been informed) and we then found it quite difficult to find places to eat an evening meal nearby at short notice, given it being Easter weekend. After returning to the hotel from an early Saturday evening meal elsewhere , we wanted to have a couple of drinks before retiring to our room, yet at 7.30pm the bar was closed ! It’s just gone 10pm on Easter Sunday we’re in our room and have been since 8pm, the bar again closed! When you stay in a place that is supposed to have the amenities to use , and not at a cheap rate I might add , but you can’t use them , I find it quite appalling. Would we stay again, I doubt it.