5 Star Hotels in Natal

A truly five star experience. We are here to celebrate my wife and brother in laws birthdays this weekend. The whole family, Danish and Brasilien together. We are 14 combined, sisters, brothers, children, husbands, wifes and grandmother. After a 4 hour drive from Recife to Natal, we finally arrived here at Ocean Palace Natal. What a place! Situated right on the beach, its the perfect place to celebrate my wife this weekend. The food and drink is to die for. The staff is brilliant and the hotel manager is a real gentleman. Happy birthday honey. Love u💘

WISH NATAL is beautiful and very well located. If peace and tranquility is what you're looking for, you've come to the right place. If you have young children, that will work too. The hotel is a little dated, you can see some bruises here and there, but the cleanliness is top notch. The staff is very warm and makes you feel very welcome. Waiters like ”King” Arthur, Junior, Djalmir and Creusa made our stay much more pleasant. Saulo, the pool bartender is a very talented guy and keeps the bar running like clockwork. They should definitely fix the elevators (they malfunction all the time) and provide some afternoon menu (cheese bread, cakes, pancakes or tapioca to pair with the espresso). I mean, the food is very good, it only felts short on that aspect. The bedroom needs some light control improvements and better storage, all this is much better in the suites. The ocean view from our balcony was BREATHTAKING! The entertainment team does whatever it takes to please you and keep the kids occupied without disturbing the environment (everyone gets what they want), including beach tennis, pool aerobics and beach activities. The beach itself was great but too windy for us to take advantage of the nice beach chairs and umbrellas, good for a walk though (sunscreen is a must). Overall it's a very nice place that I recommend to friends who want to spend a week or two in Natal.

The hotel's strong point is certainly the food. Sensational! of all restaurants. The staff's friendliness is great! The reasonable efficiency, I expected more than 5 stars. Room did not meet my expectations, smell of unpleasant mto mopho, we complained, made a maintenance in ozone air conditioned, but did not solve. We had a discharge in the bathroom, which delayed us to watch ai magic show, we ended up losing ... Prima swimming pools, but could have some air conditioning, the heated pool was for adult, my 4-year-old son couldn't enjoy. Finally, mto hotel is good, but for the value we paid was expected more, mainly from accommodation.

I booked the hotel to bring my mom so she could enjoy the stay after a cancer treatment during the Brazilian winter. The room is really nice, the staff is great, and the hot tub was a big reason to choose the hotel. But we could not use it as Vogal doesn’t have hot water (stayed in 2 rooms and had the same issue). It was challenging to take a shower, as the water at best was not freezing - not even warm. I’m vegan and informed it upon arrival so the kitchen could be prepared. I was informed it was not an issue. But breakfast was almost impossible and for the exception of my second night, there were almost no options to eat dinner - surely not worth paying for the food if you are vegan. Natal has great vegan options in many restaurants. If you are ok with no hot shower and a cold tub (Which should be fine in summer around here) it has nice amenities and very well trained staff. They were very polite when I complained about paying for 6 meals and having a hard time with 5 of them, explained to me what they would do internally só future guests didn’t have the same issue and how their policy is to not give a discount so too bad I could not eat. Went to my room to eat some peanuts.

The hotel is beautifully located, is a few meters from the Black Point beach, the hotel is very large, the reception service is very good. Breakfast is simple and tasty. The room where I stayed is very large and clean. But the room access card had always to go to the reception to activate again, even leaving the card away from other cards and mobile, it was a disorder because the hotel is big and the room I stayed was very far from the reception. You need to make a rest outside the hotel, paint, make a hair again.

Good points hot shower and the swimming pool is good to sunbathe. However in two weeks I never saw the pool being cleaned there is no life guard and you have to pay to get a towel for a sun lounger. The food is ok but I missed breakfast last few days due to the lack of variety. The owners clearly put profit before service. For a tiny piece of tuna with skinny chips £10. The staff try their best and due to the fact that 99.9% of the guests are from Brazil the lack of English is vast amongst the staff. Rooms are basic I asked to pay extra rather be stuck in a tiny box with noisy air conditioning. The only thing I suggest is you pay extra and go for one of the more luxurious hotels if you can find one. This place is 2* tops and that is me being kind.

Hotel with excellent structure, service, a wonderful breakfast, without comment. I recommend without errors.

Great location (right on the beach), restful, great service, fabulous food. Paulo and Percival are among the best servers we have ever experienced around the world. Percival is fluent in English….so helpful. Breakfast buffet has great options: fruit, egges, pancakes. Wonderful juices and choice of yogurts.

The hotel is safe, the food (dinner and breakfast) were exquisite, pool was open till late which was a big plus, the staff was very helpful. In front of the hotel there is a supermarket which is very useful. The only real bad thing about the hotel was an extremely slow internet connection. I expected to work remotely which was impossible.

Hotel is more family oriented and economic friendly. The staff is 10/10 and had many options to eat (all inclusive bf, lunch and dinner). The only issue was that the rooms could have been upgraded. For the price we paid, it is a real bargain. But I can see how people can not give it 5 stars. Kids running around, outdated bathroom and loud music until 10pm are not for everyone but they were fine for us. Gym could be a lot better. It was in a 10x15 room with outdated machines.