To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.9
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All Reviews(78)
Positive reviews(78)
Reviews with photos/video(10)
Delicious breakfast(6)
Guest User
Stayed in Apr 2024
Other
0 Reviews
5.0
/5
Outstanding
Posted on Apr 11, 2024
We specially arranged to go to Shanmu to celebrate my girlfriend's birthday, and prepared a small surprise with balloons and cake. The B&B and the cooperating balloon dealer patiently communicated and customized the surprise details. The butler was amazing, and the cake was delicious and super beautiful! I have to say I am super satisfied! The B&B is comfortable and quiet, with no disturbance at all. The toilet is warm, has a Bluetooth speaker, and uses Jo Malone toiletries! ! The location is also very convenient. There is a parking space and you can walk to the busy shops. It couldn't be more convenient! The breakfast is also rich, including fruit yogurt + rice balls. I have never seen such a filling breakfast! Thank you very much for your help and experience this time. I recommend it to everyone🫶🏻
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Guest User
Stayed in Feb 2024
Other
0 Reviews
5.0
/5
Outstanding
Posted on Feb 29, 2024
The environment is quiet and the room is quiet. It is a place where you can have a good rest. Whether in the public space or the design of the room, you can feel the B&B's intention to make travelers feel at home. In addition, the host's hospitality also made us feel very comfortable and at ease. We especially liked that the breakfast was delivered to the room. We could use it freely. A high-quality B&B with convenient transportation for eating and playing. Cycling, taking a boat, and walking are all different experiences. If you want to have a slow holiday, slow down and quietly appreciate the beauty of Sun Moon Lake, come here Shanmuhui is a good choice~
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Guest User
Sun Kiss
Stayed in Feb 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Mar 16, 2024
The staff at the B&B are very friendly, the environment is quiet and comfortable, and the breakfast is delicious. I would like to visit again.
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Response from Property: Hello dear distinguished guests:
Sun Moon Lake Shanmu B&B thanks you for your support and love for us! We are very happy that you are satisfied with our friendly butler, quiet and comfortable environment and delicious breakfast. We are extremely honored to receive such a positive review from you this time! In the future, we will continue to uphold our enthusiasm for service and let all travelers feel our sincerity!
Thank you for liking us and we sincerely invite you to visit us again.
I wish you a happy day!
Sun Moon Lake Shan Mu B&B
Sincerely, Housekeeper Nisa & Vanessa & Hana
Guest User
Stayed in Jan 2024
Other
0 Reviews
5.0
/5
Outstanding
Posted on Jan 30, 2024
A good choice for sightseeing in Sun Moon Lake is to walk to catch a boat, rent a bicycle or dine nearby. It is very convenient to drive 20 minutes from Ita Thao. The quiet mountain hotel is like entering a quiet and Zen space. The aroma of wood blows towards your face. The sound of gurgling water and the chirping of cicadas and birds are the leisurely atmosphere of Shanmu Art Hotel. The room is bright and has large floor-to-ceiling windows, which is great. The small balcony is very quiet and you don't look at others. The overall is spacious and comfortable. The double bed is very comfortable to sleep in. Both heating and cooling are available in the room. There is a large dehumidifier available, which makes people feel calm and relaxed. The B&B housekeeper kindly and in detail introduces the accommodation instructions. There is a dedicated parking space and breakfast will be delivered to the room. Today I had a fruit oatmeal yogurt cup and purple rice balls with earl gray tea. The soy milk butler also thoughtfully asked if you wanted hot coffee. The coffee was also good. The breakfast was beautiful and delicious. It was amazing.
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Ilmaa
Stayed in Dec 2023
Friends
5.0
/5
Outstanding
Posted on Dec 31, 2023
I had an amazing stay here. My friends said I outdid myself book it. It's a gorgeous room and such a cozy vibe, it is like staying at your (wealthy) big sister's house. The staff was way too kind and helped us during a rainy weekend when our original plans at SML got thwarted. I highly recommend staying here!
notreve
Slow Space
Stayed in Dec 2023
Family
42 Reviews
4.2
/5
Very Good
Posted on Dec 26, 2023
Positives:
- Lovely decor (both room and common space)
- Great service
- Lovely breakfast
- Convenient location ( 5 mins walk to main commercial area, pier and the lake)
- Quiet surroundings
- Owner pay a lot of attention to ensure quality of guest
- Room was many locally made amenities and appliances
- has lift access
Negatives
- Bed on the floor may not be for everyone
- pillows a tad too soft
- only local electrical socket (bring own adapter)
6/17
Response from Property: Dear VIP Notreve: Thank you for your kind review! We are very happy to hear that you enjoyed our decor & services & breakfast & Quiet surroundings.Regarding to the Bed on the floor & pillows,we are going to continuously doing our best to provide our guests the highest quality environment .With your support, we will continue to provide our guests with the highest quality service.We sincerely look forward to creating another excellent vacation experience for you.Thanks and regardsNisa & Ann & Vanessa & HanaSun Moon Inn
Guest User
Stayed in Dec 2023
Other
0 Reviews
5.0
/5
Outstanding
Posted on Dec 14, 2023
I was careless when booking the room and missed the transportation schedule. The housekeeper was accommodating and took the trouble to arrange a self-service check-in. He also made a video explaining the use of the space equipment. The text guidance was also very detailed. I am very grateful that the space is very comfortable, even for two people. The room does not feel crowded. The solid wooden floors and furniture give the space a sense of warmth, and because it is made of cement walls, it actually has a basic sound insulation effect. There will be no interference with each other in the room, so you can sleep lightly. I can also have a good sleep. The ingredients for breakfast are fresh. I stayed for two days and the dishes are different on both days. Meal delivery to the room is a great bonus for lazy people who want to sleep back!
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Guest User
Stayed in Dec 2023
Friends
0 Reviews
5.0
/5
Outstanding
Posted on Dec 13, 2023
Adorable bed and breakfast that is immensely popular. What l liked about it: amazing service, superb breakfast and lovely wood and concrete design. It’s situated in a quiet area a short walk away from the bustle of the pier. The proprietors are very responsive on WhatsApp and always ready to provide suggestions and recommendations for food. Breakfast is very good and filling. If I do come back to sun moon lake, I’ll definitely stay here again. Just need to book very far ahead! Oh the toiletries are great too and the place is super clean!
Phillip
Stayed in Nov 2023
Family
5.0
/5
Outstanding
Posted on Nov 29, 2023
I found this place through YouTube and this place did not disappoint. Staff was accommodating and checked us in an hour early. Room was modern and clean. Easy to get to anywhere. Breakfast was delicious. I will definitely stay here again.
Zhengyi
Slow Space
Stayed in Nov 2023
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Nov 29, 2023
The environment is comfortable, quiet and very relaxing, and the store staff are very friendly and welcoming! You can join the official account of the B&B before booking, and there will be dedicated staff to help you explain~~~~
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It's really considerate. After the reservation is completed, the B&B will also provide you with an exclusive parking space, so that friends who drive there can enjoy the trip! The living functions are very convenient. It is not far from Starbucks and 7-11. You can reach your destination within walking distance.
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This time I was lucky enough that the owner of the B&B also helped me upgrade the room type, and the bathroom facilities were all separated! Breakfast will also be delivered to the door of the room. Thank you very much. You can have breakfast in the room and enjoy the beautiful view🩶
Original TextTranslated by Google
Response from Property: Dear guest Zhengyi:
Thank you very much for taking the time to share your stay experience at Sun Moon Lake Shanmu B&B with us. We are honored to be your B&B during your trip to Sun Moon Lake, and thank you for your affirmation of the B&B. In particular, we know that you are particularly satisfied with our environment, service, parking convenience, transportation location, room design and breakfast. Your praise is what we insist on. We are motivated to be the best and it is our honor to create pleasant and unforgettable travel memories for you.
Thank you for liking us and we sincerely invite you to visit us again.
I wish you a happy day!
Sun Moon Lake Shan Mu B&B
Sincerely, Housekeepers Nisa & Ann & Vanessa & Hana
The location is both prosperous and quiet, and you can reach the tourist center, convenience stores and restaurants in just two minutes' walk. The environment is so beautiful and it feels like a slow life! The room is decorated in Japanese style. I like the Tatami-like floor-to-ceiling bed, which has a great feel.
Original TextTranslated by Google
Response from Property: Hello dear guest Rita:
We are very happy that you are satisfied with the location and accommodation environment of Shanmu. We are extremely honored to receive such a positive review from you this time! In the future, we will continue to uphold our enthusiasm for service, so that all travelers staying here can feel our sincerity!
Thank you for liking us and we sincerely invite you to visit us again.
I wish you a happy day!
Sun Moon Lake Shan Mu B&B
Sincerely, Housekeepers Nisa & Ann & Vanessa & Hana
Sun Moon Inn was our most refreshing stay this trip. The room was spacious, well-designed and relaxing. The bed was comfortable and the shower was great. The owners/staff go the extra mile to keep the place pristine and your stay comfortable. That's important as the area gets pretty quiet at night. Breakfast is home-cooked and beautifully presented. We booked our tickets for the ropeway ride and bikes through them. The location is just a few minutes walk from the main bus station. We booked our tickets for the ropeway ride and our bikes through them. They recommended the Starbucks downtown for great views of the lake and they were spot on.