Nantong Novartis Hotel (Vientiane City Railway Station)

The hotel is in a great location, right next to the subway station, making travel very convenient. There are also amusement parks such as Water World nearby. The hotel rooms are large, as are the bathrooms. The price/performance ratio is very high among similar hotels. There is also free afternoon tea, which is worth a visit.

The front desk service was very good. Chrysanthemum tea was given as soon as I entered the door, which was very thoughtful. The location is excellent and very convenient in the city center. The room is very spacious, bright and comfortable. It was a very good experience.

The room is great, with complete facilities, clean and sanitary, and a large space, which is enough for a family of three. The hotel is close to the Mixc, which is convenient for shopping. It is also close to Nantong Railway Station with convenient transportation. The breakfast is also great, with both Chinese and Western food. I will book this hotel again next time I go there.

The room is large and clean. Yuanyuan at the front desk upgraded my room. The service was thoughtful and she reminded me to have afternoon tea in time. I will stay here every time I go back to my hometown. The breakfast is also very delicious.

Finally I saw the best five-star hotel in Nantong: 1: There are people in the parking lot but they don't direct people. There is a security guard standing in the parking lot but he just watches you park your car randomly and doesn't come forward to inform you that there is an underground parking lot below. He just stares blankly 2: None of the waiters in the hotel will greet you. They ignore you when they see you coming. Some even walk in the middle without giving way 3: The hardware facilities are only at the four-star level of more than ten years ago. There is no buffer for the door. Every room door closes with a bang. People with heart disease should be careful 4: The bathroom is not cleaned properly. There are all kinds of stains on the tile floor. The toilet is also an old-fashioned toilet with little and slow drainage 5: The most important thing is that the service awareness is very poor: I attended a friend's wedding. The waiters wore T-shirts and had no work badges. They were all aunties over 40 or 50 years old. This is the first time I have seen this in a star hotel; the aunties would take the initiative to chat with guests when they were free. I want to say that the service is too good or too unprofessional? When serving dishes, fingernails often touch the soup, and I am too lazy to say anything. What is too much is that the remaining abalone is left on the table, and it is claimed that it is in the shell. Our hotel does this!!! When serving dishes, after knocking over the guest's drink, there was no immediate apology or handling, but immediately said that the guest was careless and it had nothing to do with me, and then argued with the guest. When the lobby manager came, she was not replaced and she was allowed to continue serving. This is the first time I have encountered such a mysterious operation. The aunt is not professional, and the manager is not professional either. Afterwards, it was claimed that this was an outsourced staff. Who are they fooling with this old routine of the news broadcast! ! ! In summary, Nantong is such an unprofessional and service-free city, just like the Su F license plate on the road outside. When driving, you don’t use the turn signal when changing lanes. You can change lanes on solid lines and double yellow lines everywhere. I can only say that I will never go to this city or this hotel again!

When I came to Nantong on a business trip, I stayed at Novatin. The location is convenient, right at the subway entrance. The front desk service was very enthusiastic. Fruits were also given in the room. I slept very comfortably at night. The breakfast was rich. There was a reminder to scan the parking ticket when I checked out, which was very warm.

Facilities: Complete Sanitation: Clean Environment: Elegant Service: Good

The hotel's services and facilities are very good, including the breakfast, but the sound insulation is too poor. The cleaning lady is noisy in the morning. I am quite satisfied with everything else. It is very cost-effective and the front desk service is great.