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Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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Positive reviews(3010)
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Negative reviews(49)
Chinx52
Deluxe King Room
Stayed in Jul 2023
Couples
30 review
4.7/5
Amazing
Posted on Jul 28, 2023
Pretty good hotel, rooms could be better though but otherwise it’s worth the money since it’s that close to the mall!
Response from Property: Dear guest, thank you very much for your sharing and evaluation. We will continue our efforts and strive to create a perfect stay experience for our guests and a comfortable place for leisure and business. We sincerely welcome you for your next stay.
Guest User
Executive Deluxe King Room
Stayed in Jan 2023
Couples
1 review
3.5/5
Posted on Jan 25, 2023
We booked an executive double room - the executive lounge and swimming pool we’re both closed and the alternative food and beverage provided was sub-par. The quality not the food generally was rather poor - the boiled eggs we picked at breakfast were not cooked - and staff were not terribly attentive.
Response from Property: Dear guest: Hello! We are honored that you chose to stay at Wanda Realm Nanchang and took the time to give us feedback on your recent stay experience! Please allow me, on behalf of all my colleagues in the hotel, to thank you for your support and love. Unfortunately, your expectations were not met during your stay this time. On behalf of the hotel management and front office department, I would like to sincerely apologize to you! Thank you for sharing your unpleasant experience with us in a timely manner. Because of your comments and suggestions, we will have the opportunity to review the shortcomings in our work and make adjustments at any time for long-term improvement. The hotel management attaches great importance to guest feedback, and we also firmly believe that with the supervision of Wanda Group headquarters and the efforts of the hotel general manager and all hotel management teams, we can continue to move towards higher goals! Of course, if we encounter any inappropriate behavior in our daily operations and management, we will definitely take appropriate follow-up measures including criticism, education or disciplinary action in accordance with standards and procedures. Please trust us! If it is convenient for you, please provide us with your details at that time, the specific date and time so that we can find the employee involved. Thanks again! Your stay experience is important to us! I hope to welcome you back again in the near future. If you have any questions, please feel free to contact me! My team and I will serve you wholeheartedly!
Guest User
Deluxe Twin Room
Stayed in Oct 2022
Business travellers
3 review
5.0/5
Outstanding
Posted on Oct 22, 2022
The room is big and clean. The location is very central and accessible
Response from Property: Dear guest, I received your praise. Xiaojia said that she was very happy O(∩_∩)O~ We will continue to work hard so that you can always have the comfort and care at home... Xiaojia sincerely wishes you good health and all the best! Looking forward to your return to "Jia" again and feel our consistent and warm service. Thank you!
Jungeliaoliang
Deluxe King Room
Stayed in May 2021
Business travellers
30 review
5.0/5
Outstanding
Posted on Jun 3, 2021
The hotel is very conveniently located, shopping, eating, drinking and having fun are very convenient, close to Wanda business district, is the first choice for business trips in Nanchang. The hotel is luxuriously decorated, and the hotel's fragrance is refreshing! The duty manager Ouyang Zijing service is very professional and intimate, leaving a watch at the hotel, Zijing took the initiative to contact and arrange to retrieve it, and feel at home. The overall feeling is very good, the price is very high, will choose here!
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Response from Property: Dear guests, thank you very much for your sharing and evaluation. We will continue to work hard to create a perfect stay and comfortable leisure business place for our guests. We sincerely welcome your next stay.
Guest User
Grand Deluxe King Room
Stayed in May 2021
Business travellers
1 review
5.0/5
Outstanding
Posted on May 23, 2021
I feel that this hotel is very good, next to Wanda Plaza, there are many shopping malls, the clothes inside are also very beautiful. There is also a street in Jinjie that is all delicious. There are gourmet snacks from all over the country. It feels like you can eat after walking in Jinjie. It feels great to stay in the hotel. Now the weather has started to get hot. I feel very cool when I enter the lobby of the hotel. The air-conditioning in the hotel is very powerful, and the stay is very comfortable. The transportation location of the hotel is very convenient. I feel very convenient. The guest relationship Director Amanda also gave me a check-out greeting and felt very professional hotel service and friendly hotel etiquette. The sanitation of the guest room is also very clean. The room is clean and bright, and the lighting is also very good. The flower decoration in the lobby is very good. The room is very artistic, the room is in good condition, very spacious, the living is very comfortable, the sanitation of the guest room is also very good, very clean and tidy, it makes people feel very good when looking at it, very good, feel very good, concierge The young man is also very active and enthusiastic, and will continue to choose in the future, praise praise praise! First choice for business trips in the future
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Response from Property: Dear guests, thank you for staying at Wanda Realm Nanchang Hotel. Seeing your good comments on the hotel, I am very happy as the "good" leader of the hotel! With your encouragement, we will continue to work hard... Sincerely wish you and your family good health and all the best! Looking forward to your return to "Jia" again!