97 Reviews
JW Marriott Mumbai Juhu
Mumbai|0.4km from Juhu Beach
I recently had the pleasure of staying at JW Marriott Juhu, and I must say that it was an exceptional experience from start to finish. We weren’t entirely happy about the check-in process as we got assigned to a room which had arrangements for another guest however it was taken care immediately after being addressed.
I would like to commend three staff members who went above and beyond to make my stay truly remarkable - The front office ***ager Mr.Abhishek, Mr.Rushikesh from the housekeeping department, and Mr.Vinmesh from the executive lounge.
Rushikesh, from the housekeeping department, deserves special recognition for his attention to detail and dedication to ensuring that my room was always impeccably clean and well-maintained. He consistently went out of his way to fulfill any special requests I had, and his warm and friendly demeanor made me feel truly valued as a guest.
Mr.Abhishek, the ***ager at front office, made a lasting impression with his professionalism, efficiency, and genuine warmth. I would like to extend my heartfelt gratitude to him for the hamper placed in my room. It really made our day.
I would also like to mention Mr.Vinmesh from the executive lounge as his warmth and friendliness created an inviting atmosphere in the lounge, making it a delightful place to relax and unwind
Apart from the exceptional service provided by these individuals, the hotel itself was outstanding. The facilities, including the pool and fitness center, were well-maintained and easily accessible. My experience at Dashanzi is also worth mentioning as I had an impeccable experience there! The entire service team worked flawlessly to make my evening absolutely amazing.
In conclusion, my stay at JW Marriott Juhu was an unforgettable experience, largely thanks to the outstanding service provided by Rushikesh, Abhishek, and Vinmesh.
