Novotel Mumbai International Airport Reviews
Novotel Mumbai International Airport
entrance no 3, CTS 1359, Andheri - Kurla Rd, next to Airport Metro Station, Bori Colony, Marol, Mumbai, IndiaView Hotel Details
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1 night
Novotel Mumbai International Airport Guest Reviews
4.4/5
Very Good
41 review
Verified reviewsLocation4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All Reviews(41)
Positive reviews(40)
Reviews with photos/video(6)
Awesome stay(8)
Great service(5)
Negative reviews(1)
Luca
Standard Twin Room
Stayed in Mar 2024
Business travellers
11 review
Outstanding
Posted on Mar 14, 2024
Wonderful journey! New property just opened last year. Room is spacious and clean, decent breakfast and very friendly staff!
Response from Property: Dear Mr. Luca,Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
Meng khong
Standard King Room
Stayed in Feb 2024
Business travellers
11 review
Amazing
Posted on Mar 11, 2024
My go to hotel to Mumbai in future. Very nice n modern hotel. Convenient, lots of eatery. Massage at the top.
Response from Property: Dear Mr. Khong, Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
Simmu
Superior King Room
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Aug 14, 2023
Wonderful stay. Perfect for a mini staycation. Awesome service and food. Bath tub is superb and had a spa session which was also good
Response from Property: Dear Guest, Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
Dionatan
Standard King Room
Stayed in Apr 2024
Business travellers
7 review
Very Good
Posted on Apr 16, 2024
All the services and the hotel staff were very kind. The facilities were ok.
Response from Property: Dear Guest, Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
Hemang Dineshchandra
Standard King Room
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Apr 23, 2024
Excellent location near airport, congenial staff, good service.
Response from Property: Dear Mr. Hemang,Greetings from Novotel Mumbai International Airport !Thank You for sharing your valuable feedback with us. We are glad to hear that your stay with us was satisfying. We strive to create unforgettable experiences for our guests, and we are delighted to know that we could do that for you.Once again, thank you for your feedback and we look forward to welcoming you again.Best RegardsVishrut GuptaGeneral Manager
P Desai
Standard Twin Room
Stayed in May 2023
Solo travellers
58 review
Outstanding
Posted on May 5, 2023
The Hotel is hardly 10 min drive from the Mumbai international airport. It is a good hotel with good service and rooms are very good.
Response from Property: Dear Mr. Desai,Greetings from Novotel Mumbai International Airport !Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again.Best RegardsVishrut GuptaGeneral Manager
Guest User
Standard Twin Room
Stayed in Jul 2023
Family
4 review
Very Good
Posted on Aug 12, 2023
Had a comfortable stay. Amazing breakfast spread with a lot of options to choose from. Will surely return.
Response from Property: Dear Guest, Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
AhmedNihal
Standard King Room
Stayed in Jul 2023
Couples
4 review
Outstanding
Posted on Jul 30, 2023
One of the best hotels I've stayed in India. Absolutely, love it here. Staff is friendly lots of amenities in the room. Great location, food not too great we eat outside mostly. Amazing will stay again
Response from Property: Dear Guest,Greetings from Novotel Mumbai International Airport !Thank you for taking the time to share your valuable feedback with us. We are glad to know that you had a wonderful stay with us.We strive to make sure that our guests receive the best of our services and a comfortable stay with us and we are thrilled to know that we lived upto the expectations. However, please accept our sincere apologies for the inconvenience caused due to food not being up to the mark. Please be rest assured that your feedback has been shared with the concerned team and we shall work towards improving the same.Once again thank you for your kind word of appreciation and we look forward to welcoming you again.Best RegardsVishrut GuptaGeneral Manager
Guest User
Standard King Room
Stayed in Oct 2023
Business travellers
20 review
Amazing
Posted on Oct 9, 2023
BEST place to stay if i am in Mumbai. Good food choice
Response from Property: Dear Guest, Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
wadhawan
Standard King Room
Stayed in Aug 2023
Couples
1 review
Great
Posted on Aug 31, 2023
Room was nice and clean but not many amenities at the hotels.
Response from Property: Dear Mr. Wadhawan, Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
Lim
Standard King Room
Stayed in Sep 2023
Business travellers
21 review
Very Good
Posted on Nov 3, 2023
Location is suitable if need somewhere near airport.
Response from Property: Dear Mr. Lim, Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
( H P )
Standard Twin Room
Stayed in Feb 2024
Family
11 review
Great
Posted on Feb 16, 2024
Good and comfortable stay.
Response from Property: Dear Guest, Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
Guest User
Standard King Room
Stayed in Dec 2023
Solo travellers
2 review
Outstanding
Posted on Jan 15, 2024
Excellent
Response from Property: Dear Guest, Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
Ruslan
Standard Twin Room
Stayed in Sep 2023
Business travellers
62 review
Outstanding
Posted on Sep 12, 2023
Great hotel close to the airport. Convenient for business meetings.. no problems with taxis. Stayed for three days on business. Cleanliness is maintained by regular cleaning. The restaurant has delicious dishes, thanks to the chef😀 There is a swimming pool. The room is spacious, there is a bathroom and toiletries. The room is clean. Nice view from the window. After check-out, we were allowed to leave our suitcase until the evening, for which a special thank you. An excellent employee of the ASHFAQ hotel - polite, ready to provide any help! ASHFAQ, thank you for your kind and sympathetic heart. Such employees create the image of the hotel!❤️
Original TextTranslated by Google
Response from Property: Dear Mr. Ruslan,Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We at Novotel strive to make sure that our guests receive the best of our services and such feedbacks help and motivates my team to be able the deliver those services. It gives me immense pleasure to know that you had memorable stay with us and we look forward to welcoming you again. Best Regards Vishrut Gupta General Manager
Jinah
Standard King Room
Stayed in Jan 2024
Business travellers
10 review
Very Good
Posted on Jan 30, 2024
The facilities are small compared to the price and the staff are not friendly. I asked for a room with a good view, but they gave me a room on a lower floor with a view blocked from the metro, and work was done slowly. It smelled like they sprayed a lot of disinfectant in the room to clean it, so I wasted a lot of time cleaning it and will never go back to this hotel.
Original TextTranslated by Google
Response from Property: Dear Ms. Jinah,Greetings from Novotel Mumbai International Airport ! Thank you for taking the time to share your valuable feedback with us. We strive to provide our guests with the highest level of comfort and luxury, and your insights are invaluable as we continue to enhance our offerings. Your feedback will be shared with our team as we work to make necessary improvements.We look forward to welcoming you again with a promise to make sure that your stay experience will be better than the previous one.Best Regards Vishrut Gupta General Manager
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