3 Star Hotels in Montrose-Ghent

II arrived after a 12 hour drive. I had reserved an accessible room with one bed and a walk in shower. En route to the room I noticed the carpet was soiled and stained. The ice maker was out of order. It was disappointing but not enough to decline and get back in the car. When I got in the room I saw two cloud high beds and a bathtub with grab bars. I knew I couldn’t use it but I was in need of getting some rest before another 12 hours on the road. Then I was horrified that the bed was so high that I could not climb up. This is a problem for a 5’2” mobility impaired person. I tried to call the front desk but the phone didn’t work. I went back to the lobby to see if I could change rooms. Unfortunately there were no others. The manager did find a solution that allowed a step up. She further attempted service recovery by offering breakfast voucher since I had these problems. The noisy AC interrupted sleep. I was not able to shower but went in search of the breakfast room. In my sleep deprived state I asked the wrong question: “is this the breakfast area for the Holiday Inn EXPRESS? Even though I was there with my suitcase to check out. I was advised I had to purchase the voucher. Was this an additional charge to the voucher given? At this point sleep deprived me felt as if I was being attacked for asking one wrong thing. I was done and wanted to leave. All service recovery attempts by the night manager were undone

Welcome to the Homewood Suites by Hilton Akron Fairlawn, OH hotel: conveniently situated just off I-77, on the northwest side of Akron, Ohio. Enjoy easy access to lots of new restaurants and shopping opportunities, including the Summit Mall - just moments from our all-suite Akron hotel. You’ll find lots of things to do and popular Akron attractions nearby. Catch a baseball game in downtown Akron’s Canal Park or visit Akron Zoo. Browse the exhibits at the Akron Art Museum or explore the beautiful Stan Hywet Hall & Gardens. Enjoy world-class entertainment in E J Thomas Hall, or attend a seasonal festival at Lock 3.Enjoy space to work, study and play in a spacious studio or one-bedroom suite, which all offer complimentary WiFi, a separate living area, a flat-screen HDTV and a fully-equipped kitchen. All of the suites at this extended-stay Akron, OH hotel also include a sofa bed to accommodate additional guests.Take advantage of the range of amenities we offer at our extended-stay Akron, OH hotel, including an indoor swimming pool, a complimentary fitness center and a 24-hour Suite Shop, which stocks everything you need to keep you going during your stay. Hold a meeting for up to 47 people in the 1,624 sq. ft. boardroom and stay connected in the complimentary business center. Join us each morning for a complimentary hot full breakfast, and at the end of the day, unwind over evening dinner with drinks*, served Monday through Thursday.* Local and state laws apply.

Experience the excitement of Akron, OH when you stay at the Courtyard Akron Fairlawn. Our hotel has everything you need to make your stay a success, like inviting rooms and suites with modern amenities like plush Marriott bedding, ergonomic workspaces, high speed Wi-Fi, and HDTVs. Satisfy your appetite at The Bistro, our on-site restaurant serving Starbucks® coffee, breakfast and dinner options, and evening drinks. Get your workout in at our indoor pool and 24-hour fitness center. During your stay, enjoy easy access to Akron Zoo, the Akron Art Museum, the University of Akron, Canal Park Stadium, and the Pro Football Hall of Fame. Over inviting meeting and event spaces along with an expansive catering menu make our hotel the perfect venue for your next event. Whatever brings you to Akron, put your best foot forward at our hotel.

The hotel was very clean. Our room was perfect and we had the nicest staff of any hotel we have ever been to. I would highly recommend this hotel to anyone traveling to the Akron area! When you are greeted with kind and genuine people, it makes the stay even better! Thank you very much!