Minsk Marriott Hotel
Latest booking 22 hrs ago
From the pluses: + Beautiful view on the river + Delicious breakfast + Available bicycle rental + Delicious cocktails in the bar And everything would be great if not one but, we came to celebrate my birthday. Every year I celebrate it on trips to all kinds of hotels and always get at least a little attention sign, and most often congratulations all day. For me, it is not a question of cake in the room, but a indicator of the hotel's relationship to customers. We had a late departure and when a couple of hours before leaving the hotel there was no congratulations, I came to the resepshen to ask. After my question, “Is something on my birthday?” the staff began to convince me that from the morning they would bring a chiccake / sparkling (then they didn't agree) and everything would be super. In my answer that my birthday today and for me, apparently made an exception , without bringing anything, said , “that they are not responsible for congratulating the guests, that is done by someone else.” I have not heard even the elementary “birthday” from the hotel staff on my birthday. How carefully the hotel will treat me next time I don't have a special day - a rhetorical question for me. Likewise, when I approached the respiratory from the morning, asked when the beauty self opens, I was told ”we do not answer for them, they come somewhere to 11-12 hours.” When I approached the hour to the salon, there was a photo session of the model, apparently for the social networks. On my question, ”Can they wash and dry my hair” the staffer rolled his eyes and quietly told the administrator that she was planning to drink coffee and hair and I was offered to come an hour through 2-3 when I was already very uncomfortable. Usually, in all hotels with hands and feet are ready to pick up the customer, but apparently not here. I bet 4, because birthday once a year and not for all guests it is relevant. And location, breakfast, rooms are wonderful.
Very Good
41 Reviews