Hot spring Hotels in Minsk

The hotel is nice and the room was perfectly clean on both occasions I was there. The staff was fine. The bar was small but had a nice selection of beverages. The location is nice, there are several restaurants and other places nearby. Overall, a good experience.

Great location, walking distance to many restaurants and bars. Parking opposite. Spacious rooms, just a tired renovation, would refresh. Old plumbing, furniture. Breakfast was not taken, nothing to say.

This hotel certainly demonstrates a high level of attention-to-detail in every way. Extremely friendly and courteous staff that goes above-and-beyond, however unfortunately it would be impossible to list all the names of the staff that well exceeded our expectations. The food was high quality and exceptional as well as the food service staff. Check-in was extremely easy thanks to the friendliness of the front desk staff that allowed us an early check-in on arrival (kindly note that this benefit is not always available). Everything at the hotel is clean and well maintained. The pool and associated amenities are among the best that we have experienced in any hotel; relaxing, comfortable, and enjoyable. The hotel is well situated within close proximity to many attractions including the large and impeccably clean Minsk Aqua Park. The rooms are spacious and house keeping staff very accommodating. The price is extremely affordable in comparison to other more expensive hotels that don't measure up to this hotel's level (and we have stayed in many hotels around the world). We would highly recommend this hotel for your visit to Minsk for either business or pleasure!

From the pluses: + Beautiful view on the river + Delicious breakfast + Available bicycle rental + Delicious cocktails in the bar And everything would be great if not one but, we came to celebrate my birthday. Every year I celebrate it on trips to all kinds of hotels and always get at least a little attention sign, and most often congratulations all day. For me, it is not a question of cake in the room, but a indicator of the hotel's relationship to customers. We had a late departure and when a couple of hours before leaving the hotel there was no congratulations, I came to the resepshen to ask. After my question, “Is something on my birthday?” the staff began to convince me that from the morning they would bring a chiccake / sparkling (then they didn't agree) and everything would be super. In my answer that my birthday today and for me, apparently made an exception , without bringing anything, said , “that they are not responsible for congratulating the guests, that is done by someone else.” I have not heard even the elementary “birthday” from the hotel staff on my birthday. How carefully the hotel will treat me next time I don't have a special day - a rhetorical question for me. Likewise, when I approached the respiratory from the morning, asked when the beauty self opens, I was told ”we do not answer for them, they come somewhere to 11-12 hours.” When I approached the hour to the salon, there was a photo session of the model, apparently for the social networks. On my question, ”Can they wash and dry my hair” the staffer rolled his eyes and quietly told the administrator that she was planning to drink coffee and hair and I was offered to come an hour through 2-3 when I was already very uncomfortable. Usually, in all hotels with hands and feet are ready to pick up the customer, but apparently not here. I bet 4, because birthday once a year and not for all guests it is relevant. And location, breakfast, rooms are wonderful.

The reception staff was good, friendly and helpful. But the other bar and restaurant staff could not speak much English, the room cleaning was as clean as hell at first glance, but my money fell under the bed and when I wanted to pick it up, I was disgusted when I saw the condom garbage used by the previous guests. When I opened the window, the window edge and sill were very dirty and full of stains. .I have been a hotelier for 35 years, the lack of room service and the lack of a minibar fridge in the room were major shortcomings.