Lealea Garden Hotels Moon Reviews
Lealea Garden Hotels Moon
No.71 Shuixiu Street, Nantou, ChinaView Hotel Details
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1 night
Lealea Garden Hotels Moon Guest Reviews
4.3/5
Very Good
41 review
Verified reviewsLocation4.6
Amenities4.1
Service4.2
Cleanliness4.4
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All Reviews(41)
Positive reviews(41)
Reviews with photos/video(16)
Awesome stay(15)
Clean and tidy(14)
Delicious breakfast(8)
Great service(8)
Awesome amenities(7)
Large rooms(6)
Convenient location(5)
Anonymous User
Deluxe Family Room With View
Stayed in Jun 2024
Friends
2 review
Very Good
Posted on Jun 3, 2024
I made a temporary travel arrangement, so the location of the room was not ideal, but the staff at the front desk made me feel very warm. Overall, I was very happy with my stay this time. I will stay here again next time I go to Sun Moon Lake.
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6/8
Guest User
Deluxe Family Room With View
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 24, 2024
It's a plus to have breakfast by the pool, but it's in a different building and you have to go outside. The room is big enough. The facilities include a ball pool for small children to play in, and the swimming pool is suitable for older people.
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Chang Box
Deluxe Family Room
Stayed in Mar 2024
Couples
1 review
Very Good
Posted on Mar 30, 2024
The room is very spacious and very comfortable to stay. But it's a bit too loose in terms of management. There are no special controls on the use of saunas. Entry is free. If men and women go to the wrong sauna room, serious trouble may occur.
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Guest User
Deluxe Family Room With View
Stayed in Mar 2024
Family
1 review
Outstanding
Posted on Mar 18, 2024
It happened to be arranged next to the computer room on the 5th floor, so there was some operating noise from the computer room, but it was acceptable. However, the sound from the air-conditioning exhaust vent was very loud. I don't know if it was the sound from the next door or the water pipe upstairs. I met a good neighbor. There was no sound after 10 o'clock, but I was woken up at around 7 o'clock in the morning. Originally, there were many people chatting and checking out in the corridor outside, so the overall sound insulation was not very good.
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胖胖胖
Deluxe Family Room
Stayed in Mar 2024
Family
8 review
Posted on Mar 11, 2024
When checking into the family room, first ask if four people can be accommodated. We were told on site that an additional 1,500 would be charged for two more people. After communication, the waiter was willing to check in at the online price.
Friends who want to stay should pay attention!
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Guest User
Deluxe Family Room With View
Stayed in Feb 2024
Family
1 review
Amazing
Posted on Feb 19, 2024
Breakfast has to be eaten at another branch about 50 meters away. The food is delicious and unexpectedly accompanied by a good view of Sun Moon Lake. Although it is a bit inconvenient to have to go out to eat, the beautiful scenery offsets the inconvenience.
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Guest User
Deluxe Family Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 21, 2024
The orange and black cats in the lobby on the first floor are very cute. The front desk staff are professional and friendly. The room is clean and tidy, and the bed is comfortable and easy to sleep on. Breakfast was enjoyed at the Lishanlin Hotel. The view of the lake and the rich and delicious meals made this stay even more perfect.
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Kangjie
Superior Twin Room
Stayed in Feb 2024
Family
4 review
Posted on Feb 4, 2024
The room is small and the equipment is simple but clean
There are many cats in the hotel
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Response from Property: Dear Mr./Ms. Kangjie,
Thank you for sharing your stay experience and providing your review. We value every guest's feedback, which is very valuable for us to improve our service quality.
Regarding your review of the Delicate Twin Room, we are sorry to hear that you were less satisfied with the size and facilities of the room.
On the other hand, we are pleased to know that you rated the environment and hygiene aspects highly. We always strive to maintain a clean and comfortable environment and appreciate your recognition.
Regarding the situation where there are many cats in the hotel, we will pay attention to ensure that these cute animals will not affect the comfort of our guests. If you like them, please come and visit them. If you have any other suggestions or comments, please feel free to contact us and we will be happy to serve you.
Thank you again for your review, and we look forward to having the opportunity to serve you again and provide you with a better stay experience.
I wish you all the best!
Guest User
Deluxe Family Room With View
Stayed in Jun 2024
Couples
4 review
Posted on Jun 3, 2024
The air-conditioning outlet made a rumbling sound, and there were residues like cookie crumbs on the tempered glass and the edge of the tabletop. The water pressure of the shower head was strong enough, but it was a bit old and the water outlet would split. This time I stayed at the Moon Lake Pavilion. The location was moderate, and there was insufficient indoor parking space. It happened to be a rainy day. Outdoor parking is less convenient! The reception staff are friendly and there are gentle cats in the lobby, which is not suitable for those with pet allergies.
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BABEBE
Deluxe Family Room With View
Stayed in Nov 2023
Family
4 review
Very Good
Posted on Nov 6, 2023
This hotel has an excellent location, convenient transportation, and excellent hygiene. The hotel's facilities are also quite complete, providing a comfortable environment that makes people feel at home. In addition, the hotel's service is a highlight, the staff are very friendly and helpful. Overall, I was very satisfied with my experience at this hotel and would highly recommend it to other travelers.
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Guest User
Superior Twin Room
Stayed in Apr 2024
Family
3 review
Very Good
Posted on Apr 23, 2024
The service staff are enthusiastic and positive, the environment is comfortable and clean, the entertainment facilities are small and diverse, the breakfast is rich and the scenery is beautiful. I have visited this hotel three times and I am very satisfied every time👍
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Alvin
Deluxe Family Room With View
Stayed in Apr 2024
Family
7 review
Very Good
Posted on Apr 24, 2024
The location is not far from Ita Thao Pier. It is convenient to have food and snacks in the main restaurant within walking distance. The breakfast buffet is the same restaurant as Li Shanlin which has a higher class price. The food and environment are quite good. The C/P value of staying here is very high.
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Chi’s I’m
Deluxe Family Room
Stayed in Feb 2024
Family
6 review
Very Good
Posted on May 2, 2024
Will still stay here again
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楊育芬
Superior Twin Room
Stayed in Apr 2024
Friends
14 review
Outstanding
Posted on Apr 26, 2024
The environment is not bad, the breakfast is not bad, and the room is clean. Later, I found out that you can also bring fur babies here. There is a special separate floor for pets. This way, I can bring my babies to Sun Moon Lake in the future. I am very happy.
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LI CHUAN
Deluxe Family Room With View
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 7, 2024
The room is clean, the service staff has a good attitude, there is a dedicated parking lot, the dining location can clearly overlook the Sun Moon Lake, and there are a variety of meals to choose from.
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Response from Property: LI CHUAN's reviews are very positive, giving it the highest score. He spoke highly of the cleanliness of the room, the attitude of the service staff, the provision of private parking and the beautiful view of the dining venue. This positive feedback is very valuable for the hotel to provide better service and improve the customer experience. Thank you LI CHUAN for your valuable advice!
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